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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $35,500.00 - $57,500.00
Work Schedule
Rotating Shifts
Benefits
401(k)
Disability insurance
Employee assistance program
Health Insurance
Life insurance
Paid Time Off
room discounts
Employee Food and Beverage Discounts
Complimentary employee meal
Job Description
The hiring establishment is a hotel that operates 24 hours a day and 7 days a week, offering a dynamic work environment that requires flexibility and dedication. This hotel is committed to maintaining high brand standards across all its food and beverage outlets, ensuring guests receive exceptional service, quality food, and memorable experiences. The hotel's focus on guest satisfaction and operational excellence positions it as a reputable venue within the hospitality industry. Working at this hotel offers professionals the opportunity to be part of a team that values positive work relationships, continuous learning, and career growth within a fast-paced and... Show More
Job Requirements
- Minimum 2-3 years experience as a food and beverage supervisor
- previous experience in a property of similar size and nature
- food and beverage product and equipment knowledge
- current food handler card or in process of certification
- ability to work under pressure
- physical ability to lift and transport up to 30 pounds
- constant standing and walking required
- frequent twisting, bending, stooping, reaching, talking, hearing, seeing and smiling
- basic knowledge of the English language
Job Qualifications
- Minimum 2-3 years experience as a food and beverage supervisor
- previous experience in a property of similar size and nature
- food and beverage product and equipment knowledge
- current food handler card or in process of certification
- thorough knowledge of food outlet operations including supervisory aspects
- knowledge of state, federal and corporate liquor regulations
- basic knowledge of English language sufficient to communicate instructions and inquiries
- ability to work under pressure and stressful situations
- ability to operate beverage equipment
Job Duties
- Ensures each guest receives outstanding guest service by providing a guest friendly environment
- ensures guest satisfaction scores meet or exceed goals
- maintains favorable working relationships with all associates
- works in a fast paced and customer service oriented environment
- attends BEO, staff and food and beverage meetings
- analyzes and monitors day-to-day operation reports, monthly and yearly financial statements, labor costs
- performs special projects as necessary
- plans and executes hotel sponsored events
- tastes food and beverage products to ensure quality and consistency
- markets ideas and promotions
- monitors F&B computer POS systems
- assists in monitoring cashier procedures
- works job responsibilities of associates when business dictates
- handles manager on duty responsibilities
- controls flow of customers and interaction between front and back-of-house
- ensures team members maintain brand standards and high levels of customer service
- handles all customer inquiries professionally
- maintains outlet scheduling and payroll
- organizes and conducts pre-shift and departmental meetings
- maintains communication with all departments
- participates in marketing efforts, menu creation, competition surveys and food trend reports
- monitors product quality and guest satisfaction
- maintains profitability of outlet
- controls payroll and equipment costs
- ensures par stock levels and equipment maintenance
- supports entire food and beverage operation
- provides clean and safe environment
- adheres to company policies and procedures
- follows safety and security procedures
- knows fire prevention and emergency procedures
- utilizes protective equipment
- reports unsafe conditions, accidents and injuries
- maintains neat, clean and well groomed appearance
- performs related duties as requested
- assists other restaurant personnel when needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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