F&B Manager

San Diego, CA, USA|

Job Overview

Compensation

Hourly

Range $30.00 - $34.00

Benefits

401(k)

401(k) matching

Dental Insurance

Employee Discounts

Health Insurance

Paid Time Off

Training and Development

Vision Insurance

Wellness resources

Job Description

Excel Hotel Group is a fully integrated property ownership, management, and development company that is experiencing exciting growth. This company prides itself on a family-driven culture, which forms the backbone of its operational and employee engagement philosophy. Excel Hotel Group is known for its commitment to excellence in hospitality, with a strong emphasis on providing exceptional guest experiences and fostering a positive work environment for its employees. The company manages a diverse portfolio of hotels and properties, driving innovation and high standards in hotel management and guest services. Their approach to business combines strong values with industry expertise, creating a rewarding and dynamic workplace for all team members.

We are currently seeking an experienced Food and Beverage (F&B) Manager to join our hotel team. This position is essential to overseeing and managing all food and beverage operations within the hotel, ensuring excellence in quality and service standards. The F&B Manager will play a vital role in planning strategies, managing staff both front of house (FOH) and back of house (BOH), and ensuring strict compliance with health and safety regulations. The role demands a leader who can enhance guest satisfaction at every step while meeting financial goals and optimizing operational efficiencies. This is a full-time position offering a competitive hourly wage between $30.00 and $34.00.

The ideal candidate will be responsible for developing and implementing food and beverage strategies that align with the hotel's business objectives, effectively managing multiple outlets such as the restaurant, bar, and coffee bar. Leadership responsibilities include mentoring and training the F&B team, conducting performance evaluations, and fostering a team-oriented culture that encourages open communication and professional growth. The manager will collaborate with the culinary team to design innovative menus tailored to customer preferences and budgetary constraints, ensuring that offerings remain attractive and diverse.

Operational responsibilities include monitoring inventory levels, managing supplier relationships, and ensuring cost-effective procurement of food, beverages, and related supplies. The role also involves comprehensive oversight of the hotel's point of sale (POS) system, cash handling procedures, scheduling and timekeeping for all F&B outlets, and tip reporting and distribution, all while maintaining compliance with financial and audit standards.

Customer service excellence is paramount; the F&B Manager will handle guest inquiries, feedback, and complaints professionally, ensuring continuous improvement in service delivery. Staying abreast of industry trends and incorporating best practices to maintain a competitive edge also falls under this role. This high-responsibility position calls for someone who is punctual, resilient in a fast-paced environment, and capable of clear communication and strategic decision-making. Candidates should bring proven results in hotel F&B management, strong leadership skills, and certifications such as a valid Food Handler's card, TIPS certification, and ServeSafe Manager certification. This role offers excellent benefits, including medical, dental, life insurance, paid time off, and 401(k) with company match, along with travel discounts and growth opportunities within the company.

Job Requirements

Demonstrated reliability, punctuality, and consistent attendance
Availability to work extended hours, including nights, weekends, and holidays based on business needs
Ability to follow verbal instructions and complete assigned tasks within required timeframes
Ability to work independently and collaboratively within a team environment
Ability to receive and respond to supervision, feedback, coaching, and disciplinary guidance
Strong leadership and interpersonal skills to effectively manage and motivate staff
Excellent organizational and time management abilities to oversee multiple F&B outlets
Proficiency in inventory management and cost control strategies
Ability to develop and implement innovative menus and dining experiences
Strong understanding of health and safety regulations in food service
Exceptional customer service skills with a focus on guest satisfaction
Ability to analyze market trends and adapt strategies to maximize revenue
Proficient in using F&B management software and Microsoft Office Suite
Strong verbal communication skills with the ability to clearly convey information and expectations
Ability to make quick, accurate decisions when presented with alternative courses of action
Ability to remain calm, focused, and effective in fast-paced or high-pressure situations
Strong listening skills with the ability to understand and address concerns raised by co-workers and guests
Ability to exert up to 50 pounds of force occasionally and up to 50 pounds frequently or constantly to lift, carry, push, pull, or otherwise move objects
Ability to stand and remain active for the duration of the shift

Job Qualifications

Must be a minimum of 21 years of age
A minimum of three years of experience in food and beverage management within the hospitality industry
Proven track record of managing successful F&B operations in a hotel setting
Experience in budgeting and financial management for F&B departments
Demonstrated ability to lead and develop a team of F&B professionals
Must have valid Food Handler's card and be TIPS certified
Must have current ServeSafe Manager certification

Job Duties

Develop and implement food and beverage strategies to achieve business objectives and enhance guest satisfaction
Oversee the daily operations of all food and beverage outlets, including restaurant, bar and coffee bar
Manage and lead the F&B FOH and BOH team, providing training, support, and performance evaluations to maintain high service standards
Lead the culinary team to design innovative menus that meet customer preferences and budgetary constraints
Monitor inventory levels, order supplies, and manage vendor relationships to ensure cost-effective operations
Ensure compliance with health, safety, and hygiene standards in all F&B areas
Analyze financial reports to track performance, identify areas for improvement, and implement corrective actions
Oversee all aspects of the hotel's POS system
Manage cash handling procedures across all F&B outlets, ensuring accurate POS transactions, secure cash storage, timely bank drops, and full compliance with finance and audit standards
Direct scheduling and timekeeping processes for all F&B outlets, ensuring accurate labor forecasting, proper shift coverage, timely approval of hours, and seamless coordination with payroll to maintain compliance with hotel policies and labor regulations
Oversee accurate tip reporting and distribution for all F&B outlets, ensuring proper documentation
Foster a positive work environment that promotes teamwork, open communication, and professional development
Handle guest inquiries, feedback, and complaints professionally to maintain a high level of customer satisfaction
Stay updated on industry trends and incorporate best practices to maintain a competitive edge in the market
May perform the work of front of house or back of house staff during busy times or in the event of a call off
Perform other duties as assigned by the General Manager