Job Overview
Compensation
Hourly
Range $21.00 - $22.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
recognition programs
Travel Discounts
Paid vacation
paid sick days
Employee assistance program
401(k) Plan
Tuition Reimbursement
Employee Stock Purchase Program
Learning and advancement opportunities
Job Description
Hilton Grand Vacations is a distinguished leader in the vacation ownership industry, renowned for its commitment to innovation, quality, and continuous growth. The company operates a global network of resorts and vacation properties, providing exceptional experiences for owners and guests alike. Hilton Grand Vacations prides itself on fostering a supportive and encouraging workplace culture, with outstanding training programs and comprehensive benefits designed to enhance the employee experience from day one. This commitment to excellence extends beyond guest services to include the growth and development of every team member.
The Food and Beverage Kitchen Supervisor position at Hilton Grand Vacations represents a pivotal role within the hospitality team, particularly focused on ensuring seamless operations in the food and beverage sector. This full-time supervisory role involves managing kitchen operations, overseeing food quality and sanitation, maintaining inventory control, and ensuring compliance with all safety and health regulations. The supervisor is responsible for training team members, handling guest interactions professionally, and supporting management by ensuring departmental activities align with company policies and service standards.
This role requires hands-on participation in daily food and beverage operations. The supervisor assists in managing workload, handles customer inquiries, and supervises correct monetary transactions at dining outlets. A strong emphasis is placed on maintaining effective communication with other departments to uphold efficiency and service excellence. Additionally, administrative duties such as budget control, scheduling, purchasing, and performance appraisals fall under the supervisor's purview. The Food and Beverage Kitchen Supervisor also acts as a key leader in the absence of the Food and Beverage Manager.
Hilton Grand Vacations values regular attendance and professional conduct to deliver outstanding experiences consistently to their guests and owners. The company offers unparalleled benefits including health care coverage from day one, paid vacation and sick days, various rewards, travel discounts, tuition reimbursement, and a 401(k) plan with company match. These benefits are designed to support employees’ physical and mental well-being, making Hilton Grand Vacations not only an employer but a community devoted to the professional and personal flourishing of its staff.
Joining Hilton Grand Vacations as a Food and Beverage Kitchen Supervisor means becoming part of a team dedicated to creating unforgettable vacation experiences. You will be at the heart of delivering the warm hospitality Hilton is known for globally, contributing directly to the success of a respected and innovative company. This role is ideal for individuals passionate about hospitality, possess strong leadership skills, have experience in kitchen operations, and are committed to excellence in service delivery. Hilton Grand Vacations fosters diversity and inclusivity and is an equal opportunity employer that values every individual’s contribution.
The Food and Beverage Kitchen Supervisor position at Hilton Grand Vacations represents a pivotal role within the hospitality team, particularly focused on ensuring seamless operations in the food and beverage sector. This full-time supervisory role involves managing kitchen operations, overseeing food quality and sanitation, maintaining inventory control, and ensuring compliance with all safety and health regulations. The supervisor is responsible for training team members, handling guest interactions professionally, and supporting management by ensuring departmental activities align with company policies and service standards.
This role requires hands-on participation in daily food and beverage operations. The supervisor assists in managing workload, handles customer inquiries, and supervises correct monetary transactions at dining outlets. A strong emphasis is placed on maintaining effective communication with other departments to uphold efficiency and service excellence. Additionally, administrative duties such as budget control, scheduling, purchasing, and performance appraisals fall under the supervisor's purview. The Food and Beverage Kitchen Supervisor also acts as a key leader in the absence of the Food and Beverage Manager.
Hilton Grand Vacations values regular attendance and professional conduct to deliver outstanding experiences consistently to their guests and owners. The company offers unparalleled benefits including health care coverage from day one, paid vacation and sick days, various rewards, travel discounts, tuition reimbursement, and a 401(k) plan with company match. These benefits are designed to support employees’ physical and mental well-being, making Hilton Grand Vacations not only an employer but a community devoted to the professional and personal flourishing of its staff.
Joining Hilton Grand Vacations as a Food and Beverage Kitchen Supervisor means becoming part of a team dedicated to creating unforgettable vacation experiences. You will be at the heart of delivering the warm hospitality Hilton is known for globally, contributing directly to the success of a respected and innovative company. This role is ideal for individuals passionate about hospitality, possess strong leadership skills, have experience in kitchen operations, and are committed to excellence in service delivery. Hilton Grand Vacations fosters diversity and inclusivity and is an equal opportunity employer that values every individual’s contribution.
Job Requirements
- High school diploma or equivalent required
- 3-5 years of related experience required
- Experience with kitchen operations with cooking, sanitation, inspections, and ordering
Job Qualifications
- High school diploma or equivalent required
- 3-5 years of related experience required
- Experience with kitchen operations including cooking, sanitation, inspections, and ordering
- Experience with recipes, food costing, plating and menu design
- 5-7 years of related experience preferred
- 2+ years of management or supervisor experience preferred
- TIP's or similar certification preferred
- Food Handler Certification preferred
Job Duties
- Ensures all guest interactions are handled in a positive, accurate, and efficient manner at all times
- Assists management with ensuring that all departmental activities are performed within the guidelines of appropriate policies and procedures
- Train all team members in the area of food quality, sanitation, safety, departmental/resort policies and procedures and guest/owner service standards
- Responsible for the operation of the department in the absence of the F&B Manager
- Participates in all F&B operations daily to assist with workload and respond to guest/owner inquiries regarding F&B, retail and resort services
- Knowledge and service of menu items and beverage brands as well as cocktail recipes, varieties of beer and wines, soda, water, sugars and other prepared beverages
- Performs in accordance with all state regulations with regards to alcohol service and consumption
- Supervises and accounts for the accurate collection of monies received at the various F&B outlets
- Resolves resolution of problems arising from guest/owner concerns, inventory, supply issues, staffing issues, and other unusual request and inquiries
- Ensures the provision of special services to owners/guests as directed
- Maintains effective communication and coordination of F&B activities with other departments to ensure all standards are met in the areas of efficiency
- Assists management in performing administrative duties which may include budget control, scheduling, purchasing supplies, preparation of performance appraisals, etc.
- Ensures at the end of each shift that all F&B associates have completed daily checklists and shift closing are accurate
- Witness any drop of company funds from daily transactions
- Regular attendance in conformance with the standards, which may be established and revised by HGVC from time to time, is essential to the successful performance of this position
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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