F&B Hotel Front of House Lead - Legoland California Hotels

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $19.00 - $19.38
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Retirement Plan
Paid Time Off
Parental leave
Disability Coverage

Job Description

Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests daily across 15 countries. With a strong commitment to service and rooted in a purpose-driven culture, Aramark strives to make a positive impact on its employees, partners, communities, and the planet. The company fosters an inclusive work environment where all employees enjoy equal opportunities and are empowered to grow their talents and professional skills. This dedication to employee growth and customer satisfaction has positioned Aramark as a preferred employer in the hospitality and food service industries.

This role is located at LEGOLAND Resort, a vibrant and family-friendly destination that blends imaginative entertainment with exceptional guest experiences. The position is focused on the Hotel Food and Beverage Front of House team, where leadership, organization, and a positive attitude are essential to success. The hourly wage for this exciting opportunity ranges from $19.00 to $19.38, providing competitive compensation. In addition to salary, employees at Aramark enjoy comprehensive benefits including medical, dental, vision coverage, retirement savings plans like 401(k), paid parental leave, and disability coverage.

As a Front of House team leader at LEGOLAND Resort, you will be responsible for guiding and mentoring your team to deliver outstanding hospitality. Your role is pivotal in setting standards for service excellence, ensuring that every guest—especially families with children—has a memorable and delightful dining experience. You will collaborate closely with your team and the kitchen staff to maintain high-quality food standards while adhering to safety, cleanliness, and operational guidelines.

This leadership role requires a hands-on approach, with duties ranging from managing inventory and organizing workspaces to actively participating in the delivery of food and beverages. Your ability to motivate the team, manage scheduling with compliance to labor laws, and respond promptly to any guest concerns or allergy issues will help create a welcoming, efficient, and safe environment.

Beyond operational duties, you will play a key role in maintaining the front-of-house environment’s cleanliness and appeal, overseeing buffet presentations, and ensuring stations remain well-stocked and inviting. Attention to detail and a commitment to upholding Aramark’s and LEGOLAND’s standards for food safety, sanitation, and guest satisfaction are vital.

This position is a fantastic opportunity for individuals passionate about hospitality who thrive in dynamic, fast-paced settings. As part of Aramark’s culture, ongoing learning and adaptability are encouraged to help you grow personally and professionally. Aramark is proud to provide a supportive workplace where employees’ efforts are recognized and where they can build a meaningful career in the food and beverage industry.

In summary, this role combines leadership, customer service, operational excellence, and team collaboration to create an unparalleled dining experience at a beloved family destination. If you are organized, team-oriented, and excited about making each guest's visit special, this role at LEGOLAND Resort through Aramark is an excellent career step for you.

Job Requirements

  • Frequent lifting pushing pulling bending squatting and stooping
  • Expect constant walking and standing during shifts
  • Occasional crawling and climbing
  • Regularly lift and carry items weighing 20 to 40 pounds including lifting trays overhead as part of food exposition duties
  • Ability to lift up to 60 pounds
  • The role will require wearing uniforms and personal protective equipment PPE
  • Ability to work inside kitchen area interacting with heated equipment various foods loud noise chemicals and other at risk conditions
  • Exposure to extreme temperature changes

Job Qualifications

  • 1 year of food and beverage service experience preferred
  • Strong problem-solving abilities and organizational skills
  • Proficiency in Microsoft Office applications including Outlook Word PowerPoint and Excel
  • Able to pass a Food Handler certification exam
  • Sufficient education or training to read write count and follow verbal and written instructions
  • Be able to work quickly and concisely under pressure
  • Available to work holidays and weekends as well as shorter or longer hours due to business volume

Job Duties

  • Work effectively with team members to deliver exceptional customer service focusing on creating a positive experience for children and all guests
  • Lead and work effectively with team members to deliver exceptional customer service focusing on creating a positive experience for children and all guests
  • Act as and perform necessary duties in the absence of assistant manager
  • Coordinate and assist in maintaining a clean and organized work and storage area including sweeping mopping washing scrubbing and polishing kitchen surfaces
  • Ensure proper stock of supplies and products through shop inventory and ordering when necessary
  • Ensure all food products meet quality standards promptly alert management and remove any items that do not meet these expectations
  • Oversee when team members take breaks and or lunches adhering to local labor laws to ensure meal violations and overtime unless authorized are limited
  • Greet and seat guests in a friendly efficient and courteous manner
  • Ensure needs or requests are accommodated and allergy concerns are escalated
  • Direct and participate in maintaining the cleanliness and appearance of the front-of-house environment including sweeping and mopping floors clearing tables scrapping dishes and ensuring buffet services are tidy and presentable for guests
  • Lead and engage in the delivery of food and beverages ensure stations are well-stocked and manage the upkeep of coffee drink and soda stations to enhance guest satisfaction
  • Work closely with the kitchen staff providing help where needed to optimize the guest experience
  • Support all Front of House employees by stocking supplies cleaning all working areas and assisting with basic prep work as needed
  • Manage and count inventory for locations as needed
  • Assist with catering and special events as needed
  • Adhere to the uniform policy
  • Adhere to Aramark and client companies San Diego County and OSHA safety policies and procedures for proper food safety sanitation storage and disposal

Job Criteria

Experience

No experience required


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