Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $50.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
training programs
flexible schedule
Job Description
Loews Miami Beach Hotel is a renowned oceanfront property that has recently undergone a substantial $50 million renovation, elevating its status as a premier South Beach destination. This iconic hotel offers stunning views, luxurious accommodations, and an array of modern amenities that cater to both leisure and business travelers. Situated right on the vibrant Miami Beach, it blends the charm of South Beach culture with top-notch hospitality standards to create an unforgettable guest experience. The renovation has introduced refreshed public spaces, upgraded guest rooms, and revitalized dining venues, ensuring that every guest is treated to unparalleled comfort and service.
The role available at Loews Miami Beach Hotel is a pivotal position within the Food and Beverage department, focused on assisting the Director of Food and Beverage with comprehensive management responsibilities across multiple dining outlets. This position demands a skilled leader who can plan, organize, and direct all aspects of outlet operations to guarantee efficient performance while delivering exceptional guest experiences. The candidate will oversee staffing, training, scheduling, and quality control, ensuring that each outlet maintains the high standards expected by the hotel and its guests.
As a vital representative of the Food and Beverage department, the successful candidate will assume the Director's responsibilities in their absence, making critical decisions that impact the daily operations and long-term success of the outlets. They will be responsible for maintaining optimal labor management and ensuring inventory control aligns with budgetary forecasts. This role also involves close interaction with guests to assess satisfaction and foster a welcoming atmosphere in each venue. Working closely with culinary leadership, the position necessitates clear communication regarding reservations and special events to ensure seamless service delivery.
In addition to overseeing operations, this role includes hiring, coaching, appraising, and sometimes disciplining staff to uphold Loews Hotels' standards. Implementing training programs and evaluating employee performance are crucial to nurturing a team capable of exceeding guest expectations. Attending departmental and hotel-wide meetings ensures the outlet's alignment with overall hotel promotions and initiatives, further strengthening interdepartmental collaboration.
The candidate will also play a strategic role in assessing market and guest trends, recommending necessary adaptations to stay competitive while meeting guest needs. Being highly visible during peak service hours on the restaurant floor is essential to maintaining service quality and supporting staff. This hands-on approach exemplifies the hotel's commitment to excellence and guest satisfaction.
Overall, this position is ideal for a dedicated professional with experience in upscale food service management, a passion for hospitality, and the ability to lead both guests and team members with genuine friendliness and professionalism. The hotel encourages candidates who thrive in dynamic environments and appreciate the importance of personalized guest interactions and operational excellence to apply for this exciting opportunity.
The role available at Loews Miami Beach Hotel is a pivotal position within the Food and Beverage department, focused on assisting the Director of Food and Beverage with comprehensive management responsibilities across multiple dining outlets. This position demands a skilled leader who can plan, organize, and direct all aspects of outlet operations to guarantee efficient performance while delivering exceptional guest experiences. The candidate will oversee staffing, training, scheduling, and quality control, ensuring that each outlet maintains the high standards expected by the hotel and its guests.
As a vital representative of the Food and Beverage department, the successful candidate will assume the Director's responsibilities in their absence, making critical decisions that impact the daily operations and long-term success of the outlets. They will be responsible for maintaining optimal labor management and ensuring inventory control aligns with budgetary forecasts. This role also involves close interaction with guests to assess satisfaction and foster a welcoming atmosphere in each venue. Working closely with culinary leadership, the position necessitates clear communication regarding reservations and special events to ensure seamless service delivery.
In addition to overseeing operations, this role includes hiring, coaching, appraising, and sometimes disciplining staff to uphold Loews Hotels' standards. Implementing training programs and evaluating employee performance are crucial to nurturing a team capable of exceeding guest expectations. Attending departmental and hotel-wide meetings ensures the outlet's alignment with overall hotel promotions and initiatives, further strengthening interdepartmental collaboration.
The candidate will also play a strategic role in assessing market and guest trends, recommending necessary adaptations to stay competitive while meeting guest needs. Being highly visible during peak service hours on the restaurant floor is essential to maintaining service quality and supporting staff. This hands-on approach exemplifies the hotel's commitment to excellence and guest satisfaction.
Overall, this position is ideal for a dedicated professional with experience in upscale food service management, a passion for hospitality, and the ability to lead both guests and team members with genuine friendliness and professionalism. The hotel encourages candidates who thrive in dynamic environments and appreciate the importance of personalized guest interactions and operational excellence to apply for this exciting opportunity.
Job Requirements
- Associate of Science degree or higher in hospitality or food service management
- Two years management experience in hotel or free standing quality food service operation
- Certification as Food Service Manager or other as required by State County or Local regulations or ability to obtain such certification
- Ability to work flexible schedule to include weekends and holidays
- Effective management, leadership, organizational and communication skills
- Ability to maintain effective operating and control processes
- Is friendly, sincere, professional to make guest feel important
Job Qualifications
- Associate of Science degree or higher in Hospitality or Food Service management
- Thorough knowledge of all matters related to the proper administration of up-scale food service operations
- Two years management experience in hotel or free standing quality food service operation
- Certification as Food Service Manager or other as required by State County or Local regulations or ability to obtain such certification
- Ability to maintain effective operating and control processes designed to provide maximum operating efficiency while ensuring adherence to established guest satisfaction criteria
- Effective management, leadership, organizational and communication skills
- Ability to work flexible schedule to include weekends and holidays
- Addresses guests by their names at all times
- Is friendly, sincere, professional to make guest feel important
Job Duties
- Maintains outlet staffing levels so as to provide for optimal performance
- Represents the Director of Food and Beverage in his/her absence
- Ensures adherence to departmental and Loews Hotels guidelines, policies and procedures
- Responsible for smooth, efficient, cost effective operation of outlets to include labor management, supervision of all aspects of service, inventory control
- Personally supervises outlet activities to ensure quality production/delivery of product/service
- Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience
- Prepares all department storeroom requisitions, ensures operational costs are kept within forecasted budgetary guidelines
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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