Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Standard Hours
Benefits
401(k)
Free parking
Employee assistance program
Tuition Reimbursement
Job Description
Brigham Young University (BYU) is the flagship higher education institution of The Church of Jesus Christ of Latter-day Saints. It is widely recognized not just for its world-class education but also for its deep commitment to inspired religious values rooted in the Gospel of Jesus Christ. BYU is located on a beautiful and historic campus and is known for fostering a culture of belonging, weekly devotionals, and endless opportunities for personal and professional learning and growth. The university’s mission is to assist individuals in their quest for perfection and eternal life, a unique mission that shapes every aspect of the campus and community life. BYU strongly prefers to hire faithful members of The Church of Jesus Christ of Latter-day Saints, reflecting its commitment to maintaining a Christ-centered atmosphere.
The role of Fan Experience Coordinator at BYU is a part-time position averaging 28 hours per week, offering an hourly wage along with retirement benefits. This position is instrumental in managing and expanding the fan engagement opportunities within the athletic department. As part of the Big 12 Conference, BYU offers an exciting and dynamic environment where you become a part of the university’s rich tradition of winning and reputation in collegiate athletics. The Fan Experience Coordinator is tasked with the leadership of developing, selling, and executing new experiential revenue streams aimed at enhancing fan interaction both at events and throughout the year.
This role focuses on monetizing fan engagement through new and innovative experiences to elevate the game-day environment. Beyond revenue generation, the coordinator is also responsible for overseeing the in-game production and fan experience specifically for Olympic sports, ensuring that every event is memorable and engaging. The position also includes overseeing a student internship program, providing mentorship, training, and career development opportunities for student employees. As a critical member of the athletic department, the coordinator collaborates with various university departments including Marketing, Ticketing, Special Events, Facilities, Corporate Sponsorship, and many others to ensure smooth operation and execution of fan experience initiatives.
Successful candidates for this role will demonstrate a strong understanding of BYU’s distinctive mission and vision, grounded in the gospel of Jesus Christ. They will be adept at managing multiple projects simultaneously, capable of inspiring and motivating volunteers and student workers, and possess excellent communication and organizational skills. A passion for hospitality and the ability to create and maintain strong professional relationships with a variety of stakeholders are essential. The role also requires competence in marketing, event coordination, budget management, and graphic design basics.
Joining BYU as the Fan Experience Coordinator means becoming part of a team that values faith, excellence, and personal growth. You will have the opportunity to influence the game-day fan atmosphere, contribute to the success of the athletic programs, and play a vital role in the university’s journey within the Big 12 Conference. The university offers fantastic benefits, including a generous 401(k) plan with automatic employer contributions, an employee assistance program for employees and their households, potential tuition benefits, access to campus facilities, and more. BYU is committed to creating an inclusive, motivating, and faith-aligned workplace where every employee can thrive and contribute meaningfully to its mission and community.
The role of Fan Experience Coordinator at BYU is a part-time position averaging 28 hours per week, offering an hourly wage along with retirement benefits. This position is instrumental in managing and expanding the fan engagement opportunities within the athletic department. As part of the Big 12 Conference, BYU offers an exciting and dynamic environment where you become a part of the university’s rich tradition of winning and reputation in collegiate athletics. The Fan Experience Coordinator is tasked with the leadership of developing, selling, and executing new experiential revenue streams aimed at enhancing fan interaction both at events and throughout the year.
This role focuses on monetizing fan engagement through new and innovative experiences to elevate the game-day environment. Beyond revenue generation, the coordinator is also responsible for overseeing the in-game production and fan experience specifically for Olympic sports, ensuring that every event is memorable and engaging. The position also includes overseeing a student internship program, providing mentorship, training, and career development opportunities for student employees. As a critical member of the athletic department, the coordinator collaborates with various university departments including Marketing, Ticketing, Special Events, Facilities, Corporate Sponsorship, and many others to ensure smooth operation and execution of fan experience initiatives.
Successful candidates for this role will demonstrate a strong understanding of BYU’s distinctive mission and vision, grounded in the gospel of Jesus Christ. They will be adept at managing multiple projects simultaneously, capable of inspiring and motivating volunteers and student workers, and possess excellent communication and organizational skills. A passion for hospitality and the ability to create and maintain strong professional relationships with a variety of stakeholders are essential. The role also requires competence in marketing, event coordination, budget management, and graphic design basics.
Joining BYU as the Fan Experience Coordinator means becoming part of a team that values faith, excellence, and personal growth. You will have the opportunity to influence the game-day fan atmosphere, contribute to the success of the athletic programs, and play a vital role in the university’s journey within the Big 12 Conference. The university offers fantastic benefits, including a generous 401(k) plan with automatic employer contributions, an employee assistance program for employees and their households, potential tuition benefits, access to campus facilities, and more. BYU is committed to creating an inclusive, motivating, and faith-aligned workplace where every employee can thrive and contribute meaningfully to its mission and community.
Job Requirements
- Bachelor’s degree in related field
- One year of intern or student experience in athletic marketing or related field
- Demonstrated ability to manage multiple projects simultaneously
- Interest in developing others with patience
- Ability to motivate volunteers and student workers
- Basic skills in graphic design and Microsoft Office
- Excellent writing and verbal communication skills
- Ability to work independently
- Must be organized
- Ability to maintain a budget
- Ability to create strong relationships with departments and partners
- Must possess hospitality skills
- Members of The Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend
Job Qualifications
- Bachelor’s degree in related field or equivalent combination of education and experience
- One year of intern or student experience in athletic marketing, advertising, or related field
- Ability to manage multiple projects simultaneously
- Interest in developing others with patience in teaching and training
- Ability to motivate volunteers and student workers
- Basic skills in layout and graphic design
- Competence with Microsoft Office Suite
- Excellent writing and verbal communication skills
- Independent and self-starting
- Strong organization and budgeting skills
- Ability to create strong relationships with diverse departments
- Possess hospitality skills
- Understanding of NCAA, Big 12 Conference, and MPSF rules related to promotion and event management
- Knowledge of athletic marketing inventory preferred
- Understanding of BYU mission and The Church of Jesus Christ of Latter-day Saints
Job Duties
- Identify, develop, and sell fan experience opportunities surrounding game day and auxiliary events
- Spearhead advertising efforts to drive awareness, sales, and growth in collaboration with various departments
- Track revenue performance and provide regular sales reports and projections
- Prepare and distribute detailed event plans
- Coordinate with Special Events, Facilities, OIT Events, Risk Management, Dining Services, BYU Police, Corporate Sponsorship, and contractors
- Oversee execution of experiences and events, serving as primary operator for communication and on-site engagement
- Lead student employees in assisting with experience sales and execution
- Develop and implement marketing and promotion plans for Olympic sports
- Create scripts and fulfill corporate partner obligations for games
- Enhance game day atmosphere in collaboration with marketing team and other stakeholders
- Coordinate digital asset needs with creative teams
- Meet regularly with coaching staffs to communicate fan enhancement and in-game production plans
- Oversee student internship program scheduling and project assignments
- Mentor, train, and tutor student interns and volunteers
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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