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The Salvation Army logo

Family Services Caseworker/ Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $16.00
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Work Schedule

Standard Hours
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Benefits

Paid Time Off
Pension Plan
Healthcare coverage
Supplemental Insurance
flexible spending accounts
Student loan forgiveness program
Job with a good purpose

Job Description

The Salvation Army is a renowned international movement and evangelical branch of the universal Christian church, dedicated to preaching the gospel of Jesus Christ and addressing human needs without discrimination. Founded on biblical principles and motivated by the love of God, The Salvation Army has established itself as a compassionate social service organization that provides vital assistance to vulnerable populations across various communities. Known for its extensive charitable programs and community outreach initiatives, The Salvation Army operates numerous social services programs, including emergency food and clothing services, rehabilitation centers, and assistance programs to support families and individuals in need. Its... Show More

Job Requirements

  • Associate's degree in social work or similar discipline
  • bilingual able to read, write and speak Spanish fluently
  • proficiency in Microsoft Office 360 apps such as Outlook, Word, Excel, PowerPoint and others
  • completed training on recognizing and reporting child abuse meeting PA Act 153 of 2014 within 30 days of employment with recurrent training every five years
  • meet Child Protection Clearances required by PA Act 153 including PA Child Abuse History Clearance, PA State Police Criminal Record Check and FBI Criminal Record Check
  • understanding and appreciation of The Salvation Army's mission

Job Qualifications

  • Associate's degree in social work or similar discipline
  • bilingual in Spanish with fluency in reading, writing, and speaking
  • proficiency in Microsoft Office 360 applications such as Outlook, Word, Excel, PowerPoint
  • completed mandated reporter training on child abuse recognition and reporting
  • meet child protection clearance requirements including PA Child Abuse History Clearance, PA State Police Criminal Record Check, and FBI Criminal Record Check
  • understanding and appreciation of The Salvation Army's mission

Job Duties

  • Greet visitors and answer phones
  • provide administrative support including scheduling meetings and handling mail
  • manage a caseload of clients seeking social services
  • assist with the UGI application process
  • conduct office duties such as filing, preparing inter-office communications, and designing event fliers
  • assist clients in Customer Assistance Program and Operation Share
  • ensure all program applications and follow-ups are processed
  • assist with food bank and emergency food and clothing duties
  • participate in Christmas assistance and back to school backpack giveaway programs
  • make referrals to other social service agencies and treatment centers
  • collaborate with Corps Officers and pastoral care team to provide care
  • perform general office duties including data gathering and statistics
  • perform related duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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