Family & Community Engagement Coordinator

Springfield, MA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $21.00 - $27.50

Work Schedule

Flexible

Benefits

Health Insurance

short-term disability

long-term disability

Group Life Insurance

Family health insurance

Dental Insurance

Vision Insurance

403(b) retirement plan with 5% match

Paid sick time

Paid birthdays off

Employee Appreciation Days

Paid holidays

Paid vacation

Gift card incentives

Job Description

Boys & Girls Club of Chicopee, located in Chicopee, Massachusetts, has a rich history dating back to 1860. It is a reputable nonprofit organization dedicated to empowering youth from ages 5 to 18 by providing a safe, nurturing environment where young people can grow academically, emotionally, and socially. Their mission is to help every child achieve success by offering a variety of programs and activities focused on academic achievement, healthy lifestyles, and good character development. The organization prides itself on fostering a family-like atmosphere where staff members are valued, supported, and encouraged to have fun while positively impacting the lives of children and teens.

This nonprofit values a culture of inclusivity, community involvement, and continuous improvement, making it a rewarding workplace for people passionate about youth development. The Boys & Girls Club of Chicopee offers competitive pay and comprehensive benefits for their employees, ensuring a well-rounded and supportive work environment.

The role of Family & Community Engagement Coordinator is a full-time position designed for someone passionate about making a meaningful difference within the community. With a salary range of $21.00 to $27.50 per hour based on education, experience, qualifications, and skills, this position offers excellent earning potential in a nonprofit setting. The position includes generous benefits such as paid sick time, paid birthdays off, employee appreciation days, employer-paid health insurance, and additional insurance options along with a 403(b) retirement plan with employer match.

As a Family & Community Engagement Coordinator, you will be responsible for developing and implementing strategies that strengthen the relationships between the Boys & Girls Club of Chicopee, its members, their families, and the broader community. You will serve as a key liaison connecting the Club with volunteers, community partners, local schools, businesses, civic organizations, and the general public. Your role will involve coordinating volunteer recruitment, orientation, scheduling, and recognition, as well as managing the Club’s social media presence and overseeing facility rentals.

Another pivotal aspect of your job is leading the Club on Wheels, a mobile program that brings the Club experience directly to the community. You will ensure the safe operation of the program’s vehicle, organize engaging activities, coordinate with community partners, and maintain a safe environment for youth and families. Your dedication to youth safety and professional development through ongoing training will be crucial to your success in this role.

Given the dynamic nature of the position, flexibility is essential as you will work a typical schedule of about 35 hours per week with regular evening and weekend commitments. This role offers a unique chance to be at the heart of community engagement initiatives and youth empowerment efforts, providing an incredibly fulfilling career path for individuals who thrive in collaborative, mission-driven environments.

Job Requirements

associates degree or equivalent experience
minimum three years relevant education, training, or experience preferred
experience with youth organizations preferred
computer literacy including Microsoft Office and social media
strong leadership and communication skills
ability to interact with the general public
ability to maintain high energy
multitasking ability
suitability after background checks
age 21 or older
valid driver’s license with clean driving record
compliance with background checks

Job Qualifications

associates degree required or a minimum of three years equivalent combination of education, training and experience in a non-profit organization preferred
experience working with youth organizations preferred
computer literacy including Microsoft Office Suite and social media platforms
excellent leadership, organization, interpersonal, and communication skills both oral and written
ability to deal with the general public
maintain a high energy level
comfortable performing multi-faceted projects
must be deemed suitable after initial and subsequent Background Record Checks
must be 21 years or older
valid driver's license with a clean driving record meeting the organization's insurance and vehicle operation requirements
willingness to comply with company policy regarding background checks

Job Duties

plan, implement, and oversee family and community engagement initiatives
serve as the primary liaison between the Club, volunteers, community partners, schools, and the public
develop and maintain partnerships with local schools, businesses, civic organizations, and community agencies
coordinate volunteer recruitment, orientation, scheduling, and recognition
manage the Club's social media presence
oversee facility rentals
support marketing and development efforts
assist with organization-wide events and fundraising initiatives
serve as lead staff member for the Club on Wheels mobile program, including vehicle operation and program facilitation
ensure safety of members and staff during all engagements
attend regular training for professional development