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Fairfield Inn & Suites San Jose Airport - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $18.45
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Paid Time Off
Employee assistance program
401k plan

Job Description

Join Fairfield Inn & Suites San Jose Airport, a premier hotel located adjacent to the VTA light rail station, offering guests convenient access to downtown San Jose and popular attractions such as the SAP Center, San Jose Convention Center, and The Tech Museum of Innovation. Positioned near Norman Y Mineta San Jose International Airport, our hotel provides a complimentary shuttle service for travelers, ensuring seamless arrivals and departures. Guests enjoy spacious rooms and suites equipped with modern amenities including free Wi-Fi and flat-panel TVs to stay connected and entertained during their stay. Each morning, guests can rejuvenate with a complimentary... Show More

Job Requirements

  • high school diploma or equivalent
  • experience in a hotel or related field preferred
  • familiarity with hotel management software
  • proficiency in Microsoft Office suite

Job Qualifications

  • high school diploma or equivalent
  • experience in a hotel or related field preferred
  • familiarity with hotel management software
  • proficiency in Microsoft Office suite
  • excellent communication skills
  • ability to manage multiple tasks simultaneously

Job Duties

  • greet guests warmly and provide exceptional customer service
  • manage check-in and check-out processes efficiently
  • handle guest reservations and requests
  • communicate clearly and confidently with guests and team members
  • resolve guest issues promptly and effectively
  • multitask by juggling various front desk responsibilities
  • maintain organized and accurate records

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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