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Fairfield Inn & Suites Pittsburgh Neville Island - Front Desk Agent
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $15.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
The Fairfield Inn and Suites Pittsburgh Neville Island is a suburban hotel located conveniently near downtown Pittsburgh, offering guests easy access to city attractions such as Cranberry Township, Downtown, PNC Park, Acrisure Stadium, Carnegie Museum of Art, Robert Morris University, and more. As part of the well-respected Marriott brand, this hotel prides itself on combining comfort, convenience, and hospitality to ensure that every guest's stay is both memorable and enjoyable. The hotel features rooms and suites equipped with signature Marriott bedding, ergonomic workspaces, mini-fridges, microwaves, and free Wi-Fi, designed to cater to both business and leisure travelers. Guests can enjoy... Show More
Job Requirements
- high school diploma or equivalent
- experience in a hotel or related field preferred
- familiarity with hotel management software and microsoft office suite
Job Qualifications
- high school diploma or equivalent
- prior experience in hospitality or customer service preferred
- proficiency with hotel management software
- strong communication and interpersonal skills
- ability to multitask in a fast-paced environment
- basic proficiency in Microsoft Office suite
Job Duties
- greet and welcome guests with a warm and friendly demeanor
- manage guest check-ins and check-outs efficiently
- respond promptly to guest inquiries and requests
- handle reservations and maintain accurate booking records
- coordinate with hotel departments to ensure guest satisfaction
- process payments and manage financial transactions at the front desk
- resolve guest complaints and troubleshoot issues promptly
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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