Facility Operations Shift Lead, Sunnyvale

CloudKitchens is an innovative technology startup that is revolutionizing the way food delivery operates worldwide. With a focus on creating efficient, scalable, and tech-enabled kitchen facilities, CloudKitchens provides a platform for restaurants and food service providers to improve their delivery operations. This groundbreaking approach allows restaurant partners to focus more on food preparation while CloudKitchens manages the behind-the-scenes logistics and fulfillment processes. Operating in a fast-paced and customer-centric environment, CloudKitchens is building the future of food delivery through smart use of technology and thoughtful facility management.

As a Facility Operations Associate at CloudKitchens, you will play a crucial role in ensuring the seamless flow of food orders from kitchen to delivery, supporting customer satisfaction and operational efficiency. This role requires you to organize and transport food orders with accurate scanning, manage administrative tasks, maintain clean and orderly facilities, and act as a key problem solver for any issues that arise. You will serve as a person-to-person connection between CloudKitchens, restaurant partners, and drivers, fostering positive relationships and ensuring smooth operations at the food hub.

This position offers both part-time and full-time employment options, with pay ranging between $21.50 and $22.50 per hour, depending on experience and qualifications. The work location is onsite at the Sunnyvale Food Hub, where shifts run seven days a week from morning to night, providing flexibility to match individual availability. The role requires a hands-on approach with responsibilities including retrieving orders from kitchens, providing excellent service to internal teams and external customers, and maintaining a clean, fast-food style facility environment.

The ideal candidate has excellent organizational and multitasking skills, the ability to lift up to 50 pounds and navigate stairs, and strong communication skills. Previous experience in customer service, food service, or as a delivery driver is highly beneficial but not required. CloudKitchens values a positive attitude and proactive problem-solving in a fast-paced setting, encouraging team members to work independently while supporting a collaborative environment.

Joining CloudKitchens means contributing to a bold vision to reshape the food delivery landscape. The company offers numerous benefits to support employee growth and well-being, including flexible schedules, paid sick time, and growth opportunities. Full-time employees enjoy a comprehensive benefits package including medical, dental, and vision insurance; company-paid life and disability insurance; voluntary insurance options; health savings and flexible spending accounts; pet insurance discounts; and participation in a 401(k) plan. Additionally, paid time off policies include vacation, holidays, sick time, bereavement leave, and parental leave.

CloudKitchens invites motivated individuals who thrive in dynamic environments to apply and become a vital part of a team serving those who serve others every day. By contributing to efficient facility operations, you play a direct role in enhancing the customer experience and supporting the success of restaurant partners at the cutting edge of food delivery technology.