CloudKitchens logo

Facility Operations Shift Lead, San Mateo

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $20.00 - $22.00
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Work Schedule

Flexible
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Benefits

flexible schedule
Paid sick time
Growth opportunity
Medical insurance
Dental Insurance
Vision Insurance
Company-paid Life Insurance
Disability insurance
Voluntary insurance
Health savings account
flexible spending accounts
Pet Insurance Discount
401(k)
Paid vacation time
Paid holidays
paid bereavement leave
Paid parental leave

Job Description

CloudKitchens is an innovative tech startup revolutionizing the food delivery industry by providing shared kitchen spaces and streamlined operations to enhance the efficiency of restaurants and delivery services. Founded with the vision to reshape how food reaches customers, CloudKitchens leverages technology and operational expertise to create a seamless food fulfillment process. This dynamic company supports restaurant partners by offering advanced infrastructure and operational support, enabling faster and more reliable delivery experiences for consumers. With a focus on innovation and growth, CloudKitchens is leading the charge in transforming food delivery into a sustainable and scalable business model.

The Facility Operations Associate role at CloudKitchens is a pivotal position that ensures the smooth operation within the CloudKitchens facility, specifically at the San Mateo Food Co. location. This role offers both part-time and full-time employment opportunities, with pay ranging between $20.00 and $22.00 per hour, depending on experience and qualifications. As a Facility Operations Associate, you will be responsible for organizing and transporting food orders accurately while maintaining excellent communication and delivering top-notch customer service. You will handle essential administrative duties, maintain cleanliness, and act as a problem solver in a fast-paced, quick service environment. Strong organizational skills, multitasking ability, and a positive attitude are essential to thrive in this position.

In this role, you will be the reliable face of CloudKitchens, serving as the crucial bridge between the company, its restaurant partners, and delivery drivers to ensure smooth operations and high satisfaction levels. Your responsibilities will include retrieving orders from kitchens to the central processing facility, managing facility logistics, and supporting the team and customers with professionalism and dedication. CloudKitchens operates seven days a week from morning till night, offering flexible shift options to match individual availability. The job environment reflects a fast-paced quick service and fast food setting that requires physical strength and stamina, including the ability to lift up to 50 pounds and navigate stairs.

CloudKitchens also provides a comprehensive benefits package for both part-time and full-time employees. Full-time team members enjoy medical, dental, and vision insurance with multiple plan options including Health Savings Accounts, company-paid life and disability insurance, and voluntary insurance options such as accident and critical illness coverage. Employees also have access to paid vacation, paid sick time, paid parental leave, and other leave benefits, along with a 401(k) retirement plan. Part-time employees receive paid vacation time, paid holidays, and paid sick leave to ensure work-life balance and support. This role presents an excellent opportunity for individuals seeking growth within an innovative company that values teamwork, dedication, and customer service excellence.

Joining CloudKitchens means becoming part of a forward-thinking company that is not just changing the food delivery landscape but also fostering a collaborative and supportive working environment. Whether you are looking for a part-time position or full-time career growth, this role provides the platform to develop your skills while contributing meaningfully to a groundbreaking business model that serves those who serve others. If you're enthusiastic about the food service industry and enjoy a fast-paced workplace with a tech-driven focus, the Facility Operations Associate role could be your perfect fit. Applicants are encouraged to share their availability to ensure the best shift and facility match. CloudKitchens invites you to be part of this extraordinary mission to transform food delivery and make a tangible impact on communities and customers worldwide.

Job Requirements

  • Ability to lift up to 50 pounds and navigate stairs
  • Excellent organizational skills
  • Multitasking ability
  • Independent problem-solving skills
  • Effective communication skills in person and electronically
  • Positive attitude in a fast-paced environment
  • Previous experience in customer service, food service, or delivery app driving is preferred

Job Qualifications

  • Ability to lift up to 50 pounds and navigate stairs
  • Excellent organizational and multitasking skills
  • Independent problem-solving ability
  • Effective communication skills in person and electronically
  • Positive attitude in a fast-paced environment
  • Previous experience in customer service, food service, or delivery app drivers are usually a good fit

Job Duties

  • Organize and transport food orders with accurate scanning and smart handoffs
  • Handle admin duties, maintain clean facilities, and be the go-to problem solver
  • Create a community bridge between CloudKitchens, restaurant partners, and drivers
  • Be the reliable face of our business
  • Retrieve orders from kitchens to central processing
  • Provide outstanding service to the facility team, restaurant customers, and drivers

Job Criteria

Experience

No experience required


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