CloudKitchens logo

Facility Operations Shift Lead, Lucky 3

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $14.50 - $19.00
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Work Schedule

Flexible
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Benefits

flexible schedule
Paid sick time
Growth opportunity
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation

Job Description

CloudKitchens is an innovative technology startup transforming the food delivery industry by optimizing and streamlining the process through which restaurants fulfill delivery orders. Founded with a vision to revolutionize food service operations, CloudKitchens offers kitchen spaces specifically designed for delivery-only restaurants, cutting down on customer wait times and enhancing efficiency for restaurant partners. The company combines smart logistics, technology-driven solutions, and a customer-focused approach to build a future where food delivery is faster, more reliable, and scalable. Operating with a growth mindset and driven by innovation, CloudKitchens supports restaurant partners, delivery drivers, and customers with a seamless service experience that enhances every link in the food delivery chain. This agile startup environment offers flexible working hours and a variety of roles to support a diverse workforce.

The Facility Operations Associate role at CloudKitchens is a pivotal position within this ecosystem. This role requires someone who thrives in a fast-paced, dynamic environment, acting as the operational backbone at facilities like Lucky 3 Food Co. You will be central to coordinating the flow of food orders—from kitchens to central processing—ensuring every order is accurately scanned, transported, and handed off efficiently. In addition to logistical support, this position requires performing administrative tasks, maintaining cleanliness, and addressing problems proactively to help facilities run smoothly. The Facility Operations Associate functions as the friendly and reliable face of CloudKitchens, creating and maintaining positive relationships with restaurant partners, delivery drivers, and the internal team.

Offering part-time and full-time employment options, this role pays between $14.50 and $19.00 per hour, compensating based on experience, skills, and qualifications. Availability is flexible to accommodate the company's operations 7 days a week, from morning until night. The position emphasizes strong organizational skills, multitasking, and problem-solving ability alongside excellent communication both in-person and electronically. Physical requirements include the ability to lift 50 pounds and navigate stairs. Previous experience in customer service, food service, or delivery roles is advantageous but not required. CloudKitchens fosters an environment focused on growth opportunities and provides paid sick time and a flexible work schedule. This role is in person, based at a quick-service fast-food restaurant setting, adding a lively and engaging atmosphere to daily operations.

Job Requirements

  • High school diploma or equivalent preferred
  • Ability to lift 50 pounds
  • Ability to navigate stairs
  • Availability to work flexible shifts including weekends
  • Strong communication skills
  • Basic computer literacy for scanning and administrative tasks
  • Reliable transportation to commute to in-person work location

Job Qualifications

  • Ability to lift up to 50 pounds and navigate stairs
  • Excellent organizational and multitasking skills
  • Independent problem-solving ability
  • Effective communication skills in person and electronically
  • Positive attitude in a fast-paced environment
  • Previous experience in customer service, food service, or delivery app driving preferred
  • Strong interpersonal skills to build relationships

Job Duties

  • Organize and transport food orders with accurate scanning and smart handoffs
  • Handle administrative duties including maintaining clean facilities
  • Troubleshoot operational issues proactively
  • Serve as the reliable face of our business to restaurant partners, drivers, and team members
  • Retrieve orders efficiently from kitchens to central processing
  • Provide outstanding service to the facility team, restaurant customers, and delivery drivers
  • Build community connections between CloudKitchens, restaurant partners, and drivers

Job Criteria

Experience

No experience required


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