Facility Operations Shift Lead, Ivy City

CloudKitchens is a pioneering technology startup at the forefront of revolutionizing the food delivery industry. Founded with the mission to reshape how food is prepared, packaged, and delivered, CloudKitchens operates innovative kitchen facilities designed specifically to handle food orders efficiently and reliably. The company partners with restaurant brands and delivery platforms to optimize the contracting, cooking, and delivery processes, ensuring customers receive their meals rapidly and in perfect condition. This approach creates value not only for customers seeking convenient meal options but also for restaurant partners looking to expand their delivery reach without the constraints of traditional dine-in spaces.

As a Facility Operations Associate at CloudKitchens, you will play a critical role in ensuring the smooth and seamless flow of food orders through our cutting-edge kitchen facilities. This position is vital for maintaining the quality and timeliness of food deliveries by managing important operational and administrative activities onsite. Your responsibilities will include organizing and transporting orders accurately with smart scanning and handoffs that reduce errors and delays. You will also maintain clean and orderly facilities while resolving issues that arise, acting as the reliable manager on the ground who supports both restaurant partners and delivery drivers.

Beyond operational tasks, this role is a vital connection point that fosters strong community ties between CloudKitchens, partnering restaurants, and delivery drivers. You will serve as the approachable face of the business, offering outstanding customer service and ensuring that all stakeholders are well-supported. Your work environment will be a fast-paced, quick-service restaurant setting, where multitasking, communication, and problem-solving skills are essential for success.

The role offers flexible employment types including part-time and full-time positions, with competitive hourly pay ranging between $18.00 and $21.00 depending on experience, skills, and qualifications. Shifts are available throughout the week, from mornings to nights, offering scheduling flexibility to meet diverse availability needs. Working onsite in the vibrant Ivy City Food Works location, you will join a dynamic team committed to excellence in service and innovation.

CloudKitchens values growth and development, providing opportunities for career progression within the company. Employees can benefit from a comprehensive range of perks and benefits that promote a healthy work-life balance. This includes paid sick time, paid vacation, paid holidays, and additional insurance offerings for full-time team members. The company encourages a positive, energetic work atmosphere where every team member contributes to a future shaped by technological advances in the food delivery landscape.

If you thrive in a collaborative, fast-paced environment and want to be part of a company that is transforming the food service industry, then CloudKitchens offers an exciting workplace where you can grow and make a real impact. Join us in redefining food delivery and serving those who serve others through excellence and innovation.