CloudKitchens logo

Facility Operations Shift Lead, Costa Mesa

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $19.00 - $20.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid vacation
Paid holidays
Paid sick time
paid bereavement leave
Paid parental leave
Health savings account
Flexible spending account
401(k)

Job Description

CloudKitchens is an innovative tech startup that is revolutionizing the way food delivery operates. Focused on building the next generation of food service infrastructure, CloudKitchens operates kitchens that support multiple restaurant brands optimizing delivery and takeout services. The company harnesses technology to enhance operational efficiency and improve the customer experience in the rapidly expanding food delivery market. Known for its fast-paced, dynamic work environment, CloudKitchens offers opportunities for growth and learning within a forward-thinking, tech-driven organization. The company operates multiple kitchen locations including one in Costa Mesa, providing flexible part-time and full-time positions with competitive pay ranging from $19.00 to $20.00 per hour.

The role of Facility Operations Associate at CloudKitchens is vital for ensuring that kitchen operations run smoothly and efficiently. As a Facility Operations Associate, you'll act as the dependable face of CloudKitchens, managing the flow of food orders from preparation to dispatch. Your responsibilities will include organizing and transporting orders with precision, handling administrative duties, maintaining cleanliness within the facility, and serving as a key point of contact amongst the kitchen staff, restaurant partners, and delivery drivers. This role requires someone who thrives in a fast-paced, high-energy environment, capable of multitasking and problem-solving independently. Effective communication is essential, as is the ability to collaborate and build strong relationships within the community of stakeholders.

Facility Operations Associates play an important role in creating a seamless customer experience by ensuring accurate order handling and fostering a community bridge between CloudKitchens, restaurant partners, and drivers. The position offers flexible scheduling to accommodate various availability, with shifts operating seven days a week from morning to night. Whether you are seeking part-time hours starting from 15 per week or full-time employment up to 40 hours weekly, CloudKitchens is eager to match you with a schedule and facility that fits your lifestyle. No prior experience is required, making this an excellent entry-level opportunity for individuals interested in gaining experience in the food and delivery service industry.

CloudKitchens offers comprehensive benefits for full-time employees including medical, dental, and vision insurance plans, life and disability insurance, voluntary accident and critical illness coverage, health savings and flexible spending accounts, as well as a 401(k) retirement plan. Both full-time and part-time employees receive paid vacation time, holidays, sick leave, bereavement and parental leave, plus a flexible schedules that help balance work and personal life. This position is based in person at its Costa Mesa kitchen location and offers a physical setting typical of quick service and fast-food restaurant environments.

Joining CloudKitchens as a Facility Operations Associate means becoming part of a cutting-edge company that is reshaping the future of food delivery services. You will have the chance to serve those who serve others while expanding your skills and growing your career in a supportive and innovative workplace. The company is committed to creating a positive, inclusive work culture where each team member plays a critical role in daily operations and customer satisfaction.

Job Requirements

  • high school diploma or equivalent
  • ability to lift up to 50 pounds and navigate stairs
  • basic familiarity with electronic communication tools
  • availability to work flexible shifts including weekends and evenings
  • physical ability to work in a fast-paced kitchen environment
  • reliable transportation to Costa Mesa kitchen location
  • ability to follow safety and hygiene regulations

Job Qualifications

  • ability to lift up to 50 pounds and navigate stairs
  • excellent organizational and multitasking skills
  • independent problem-solving ability
  • effective communication skills in person and electronically
  • positive attitude in a fast-paced environment
  • previous experience in customer service, food service, or delivery app driving is preferred but not required

Job Duties

  • organize and transport food orders with accurate scanning and smart handoffs
  • handle admin duties and maintain clean facilities
  • act as the go-to problem solver for facility issues
  • create a community bridge between CloudKitchens, restaurant partners, and drivers
  • be the reliable face of the business
  • retrieve orders from kitchens to central processing
  • provide outstanding service to facility team, restaurant customers, and drivers

Job Criteria

Experience

No experience required


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