Facility Operations Runner, West Midtown Atlanta

CloudKitchens is an innovative tech startup revolutionizing the food delivery industry by providing efficient and streamlined facilities that support restaurant partners and drivers. The company specializes in managing cloud kitchens, which are optimized spaces designed for the preparation and delivery of food orders without traditional dine-in services. This modern approach leverages technology and smart logistics to simplify the food delivery process, benefiting restaurants, delivery drivers, and customers alike. CloudKitchens operates in fast-paced environments serving quick service and fast food restaurants, focusing on speed, accuracy, and excellent customer experiences. The company offers both part-time and full-time employment opportunities with pay ranging from $12.00 to $19.00 per hour depending on skills and experience. They boast a flexible scheduling system operating seven days a week from morning to night, designed to match employees with shifts and facilities that best suit their availability.

The role of Facility Operations Associate at CloudKitchens is crucial to ensuring seamless food order flow within the facility environment. This position primarily involves organizing and transporting food orders from the kitchens to central processing areas, with a key focus on accurate scanning and smart handoffs, guaranteeing timely and correct delivery of orders. The associate will handle administrative duties such as maintaining clean and organized facilities, which ensures the workspace remains efficient and safe. Moreover, the role requires being a reliable problem solver who responds promptly to any issues that arise during daily operations. This includes troubleshooting logistical challenges and maintaining smooth communication between CloudKitchens, restaurant partners, and delivery drivers to build a strong community and efficient ecosystem.

As the face of CloudKitchens within the facility, the associate must provide outstanding service not only to internal teams but also to external stakeholders including restaurant customers and drivers. This role is highly dynamic, requiring excellent multitasking abilities, organization skills, and a positive attitude in a fast-paced setting. Associates are expected to be physically capable of lifting up to 50 pounds and navigating stairs, which is essential given the nature of the work involving food transportation and order handling. Past experience in customer service, food service, or as a delivery app driver is beneficial but not required, as the company values enthusiasm and a proactive approach.

CloudKitchens offers comprehensive benefits for both full-time and part-time employees. Full-time employees have access to medical, dental, and vision insurance plans, including health savings accounts with multiple options, company-paid life and disability insurance, and voluntary accident and critical illness insurance plans. Additionally, supplemental life insurance for employees and their families is available. Flexible spending accounts for healthcare, dependent care, and commuting expenses are part of their benefits. Employees also enjoy discounts on pet insurance and can participate in a 401(k) plan. The company provides generous paid time off policies including vacation accrual, paid sick time, bereavement leave, and parental leave. Part-time employees are also eligible for paid vacation, holidays, sick time, and bereavement leave, reflecting CloudKitchens' commitment to supporting its workforce regardless of employment type.

If you are interested in joining a cutting-edge company that is changing the landscape of food delivery and enjoy working in a collaborative, fast-moving, and tech-driven environment, CloudKitchens provides an exciting career opportunity. As a Facility Operations Associate, you will play a vital role in supporting operations that serve those who serve others, contributing to the future of food delivery while developing your skills and advancing your career within a growing startup environment.