Facility Operations Runner, Times Square

CloudKitchens is an innovative technology-driven company that is transforming the food delivery industry by providing optimized kitchen spaces and operational expertise to restaurant partners. As a fast-growing tech startup, CloudKitchens focuses on efficient food preparation and delivery logistics, thereby supporting restaurants in expanding their reach through delivery platforms. This forward-thinking company operates in dynamic environments known as ghost kitchens, where multiple restaurants prepare orders for delivery-only service. Known for its commitment to innovation and excellence, CloudKitchens blends technology and food service to improve customer experience and streamline food delivery operations across multiple markets.

Joining CloudKitchens as a Facility Operations Associate means becoming part of a vibrant team dedicated to ensuring seamless food order flow from partner kitchens to delivery drivers. This role is vital in maintaining operational efficiency in busy kitchen facilities by organizing and transporting food orders efficiently with precision and care. The Facility Operations Associate acts as the face of CloudKitchens within each facility, managing administrative tasks such as maintaining the cleanliness and safety of the work environment. They are also problem solvers who troubleshoot logistical or operational challenges as they arise, ensuring smooth daily facility operations.

Furthermore, this role is crucial in building and maintaining strong communication and collaboration among CloudKitchens, restaurant partners, and delivery drivers. The Facility Operations Associate serves as a community bridge, fostering positive interactions and supporting a professional and welcoming atmosphere. They are responsible for retrieving orders from various kitchens, managing order processing centers, and delivering outstanding customer service to staff and drivers alike.

CloudKitchens offers both part-time and full-time employment options to accommodate various schedules, paying between $16.50 and $21.00 per hour. Positions are available at locations such as the Backstage Food Hall, operating seven days a week from morning to night. Employees are encouraged to share their availability so the company can best match shifts and facilities to their needs. Because physical activity is part of the role, the ability to lift up to 50 pounds and navigate stairs is necessary.

As a member of the CloudKitchens team, a Facility Operations Associate can expect growth opportunities within a fast-paced, fast-food restaurant setting that emphasizes quick service. No previous experience is required, although candidates with backgrounds in customer service, food service, or delivery are generally a strong fit due to the nature of the responsibilities. CloudKitchens also provides competitive benefits, including flexible scheduling, paid sick time, and comprehensive benefits packages for full-time employees.

In summary, this role offers an exciting opportunity to work at the forefront of the food delivery revolution by supporting the operational excellence of CloudKitchens’ innovative kitchen facilities. Candidates will be valued for their organizational skills, multitasking capabilities, problem-solving aptitude, positive attitude, and effective communication skills. By joining CloudKitchens, individuals not only gain employment but also contribute directly to revolutionizing how food delivery services operate in today’s fast-evolving environment.