Facility Operations Runner, Minneapolis

CloudKitchens is a pioneering tech startup that is revolutionizing the food delivery industry by optimizing the operations behind the scenes to ensure swift, efficient, and flawless delivery experiences. Founded with the vision of transforming how food orders are prepared, organized, and delivered, CloudKitchens operates innovative food halls that serve as centralized kitchens for multiple restaurant brands. This setup enhances the ability to manage online orders quickly and effectively, reducing delivery times and increasing customer satisfaction. At the intersection of technology and food service, CloudKitchens leverages advanced operational systems and a growing network of restaurant partners and drivers to redefine the convenience food landscape. The company offers both part-time and full-time employment options with competitive hourly pay ranging from $16.50 to $19.50. The physical work environment is akin to a quick service and fast-food restaurant, located at active facilities such as Currie Food Hall.

As a Facility Operations Associate at CloudKitchens, you play a critical role in ensuring the smooth flow of food orders from preparation to delivery. This role is dynamic and requires a hands-on approach to managing the operational and administrative components of the facility. Your primary responsibility is to organize and transport food orders accurately, using smart scanning and handoff processes to maintain order integrity. Beyond logistical tasks, you will also handle administrative duties that keep the facility running smoothly, maintain cleanliness, and actively troubleshoot any issues that arise. Acting as a vital link, you will foster strong communication channels between CloudKitchens, restaurant partners, and delivery drivers, thereby strengthening the community aspect of the business.

This position values individuals who excel at multitasking, thrive in fast-paced environments, and communicate effectively both in-person and electronically. The role demands physical stamina as you must be able to lift up to 50 pounds and navigate stairs. Prior experience in customer service, food service, or as delivery app drivers is beneficial, although no experience is required as comprehensive training is provided. The Facility Operations Associate is the reliable face of CloudKitchens, responsible for retrieving orders from various kitchens and ensuring their accurate and timely delivery to the central processing area. You will provide exemplary service to facility teams, restaurant customers, and drivers, showcasing a positive attitude and independent problem-solving skills throughout your shift.

CloudKitchens also fosters growth and development for its employees, offering a flexible schedule that accommodates individual availability and workload preferences. Their commitment to employee well-being is reflected in the comprehensive benefits package available to full-time employees, including medical, dental, and vision insurance, various insurance plans, flexible spending accounts, paid time off, and retirement savings options. Even part-time employees enjoy paid vacation hours, holidays, sick time, bereavement leave, and opportunities to grow within the company. The operations are conducted seven days a week from morning to night, allowing you to select shifts that align with your personal schedule and advance your career in a burgeoning tech food services environment. Joining CloudKitchens means becoming part of a forward-thinking, innovative company dedicated to shaping the future of food delivery while maintaining a supportive and energetic workplace culture.