Facility Operations Runner, Alexandria

CloudKitchens is an innovative tech startup that is revolutionizing the food delivery industry by providing efficient, seamless, and technologically advanced solutions for food preparation and delivery. As a leader in the ghost kitchen space, CloudKitchens helps restaurants expand their reach without the need for physical dining spaces, allowing for faster and more convenient food delivery to customers. The company operates numerous facilities across the United States, including the location in Alexandria, Virginia, and is committed to creating a cutting-edge environment that values customer satisfaction, operational excellence, and continuous growth.

Joining CloudKitchens as a Facility Operations Associate offers an exciting opportunity to be a vital part of this fast-moving industry. This role is designed for individuals who thrive in dynamic and fast-paced environments and are eager to contribute to operational success through diligent order management and exceptional service. The Facility Operations Associate is responsible for ensuring the seamless flow of food orders from restaurants to customers by accurately organizing, transporting, and scanning orders. Additionally, this role involves handling various administrative tasks, maintaining cleanliness and order within the facility, and acting as a problem solver to resolve issues promptly. This position also requires building strong communication bridges among CloudKitchens staff, restaurant partners, and delivery drivers to foster a collaborative and efficient working environment.

The position is available both on a part-time and full-time basis, with competitive pay ranging from $15.00 to $18.00 per hour, depending on experience, skills, and qualifications. Working hours are flexible, with shifts available from morning to night, seven days a week, making it suitable for a wide range of schedules. The role is strictly in-person at the North Ridge facility located at 1033 W Glebe Rd, Alexandria, VA. CloudKitchens supports its employees by offering paid sick time, flexible scheduling, and numerous growth opportunities within the organization.

As a Facility Operations Associate, you will be the reliable face of CloudKitchens to both restaurant partners and drivers, ensuring outstanding customer service and maintaining efficient facility operations. You will play a critical role in retrieving orders from kitchens, coordinating with the central processing team, and ensuring orders reach customers promptly and accurately. The ability to lift up to 50 pounds, navigate stairs, and perform physical tasks in a quick-service and fast-food restaurant setting is essential. This role is ideal for candidates who have previous experience in customer service, food service, or delivery, as they will find their skills highly transferable and valued in this capacity.

CloudKitchens promotes a positive work culture that encourages effective communication, multitasking, independent problem-solving, and a can-do attitude. If you enjoy working in a fast-paced environment and want to be part of a company that is shaping the future of food delivery, this is a perfect opportunity to grow professionally while directly impacting the satisfaction of restaurant partners and customers alike. Join CloudKitchens and be part of a team that is dedicated to serving those who serve others.