Facility Leader II - Contingent - Historic Sites and Facilities, Recreation & Parks
Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $16.00 - $18.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Job Description
Howard County Recreation and Parks is a well-established public agency dedicated to enhancing the quality of life for residents by offering a wide range of recreational activities, programs, and facility rentals. The department operates several historic rental facilities and park properties located throughout Howard County, providing unique and charming venues for weddings, parties, meetings, retreats, and various other social occasions. These historic sites are treasured community assets, hosting events that require careful management to maintain their integrity and ensure the safety and enjoyment of all participants.
This open position is geared towards individuals who can provide intermediate-level recreation services while supporting the efficient and safe operation of these historic facilities, especially during evening and weekend events. The role is pivotal in assuring that rental clients receive excellent customer service and support throughout their event experience, from setup to completion. Seasonal demand is highest from April through November, with a requirement to work 1-2 evening or weekend nights during this period, aligning with the peak rental schedule typically on Fridays, Saturdays, and Sundays.
The incumbent will play a critical role in coordinating with other facility and park staff to ensure seamless event execution. This includes interacting with event vendors, caterers, and partners to troubleshoot issues, enforce park and facility rules, and provide logistical support such as parking assistance and accessibility accommodation for guests. The role demands strong communication skills, problem-solving abilities, and a customer-focused attitude to handle any complications that arise, including maintenance and safety concerns.
Additionally, the position involves monitoring the facility and grounds throughout an event to ensure cleanliness, safety, and proper use of equipment and spaces. Staff will be responsible for opening and closing duties, equipment setup and takedown assistance, and restocking supplies as needed. Safety is a high priority, with expectations that the employee will be trained in AED, CPR, and First Aid (training may occur post-hiring). Regular safety and maintenance inspections are part of the duties, along with the documentation of any hazards, rule violations, or property damage for management review.
This role is ideal for individuals who enjoy working in an outdoor public service environment, have a knack for customer service, and appreciate the historical significance of the facilities they help manage. The successful candidate will be a proactive team player, comfortable working evenings and weekends, who can maintain composure and professionalism in a dynamic event setting. This position contributes directly to the smooth operation and positive reputation of Howard County’s historic recreation venues, helping to create memorable experiences for the community and visitors alike.
This open position is geared towards individuals who can provide intermediate-level recreation services while supporting the efficient and safe operation of these historic facilities, especially during evening and weekend events. The role is pivotal in assuring that rental clients receive excellent customer service and support throughout their event experience, from setup to completion. Seasonal demand is highest from April through November, with a requirement to work 1-2 evening or weekend nights during this period, aligning with the peak rental schedule typically on Fridays, Saturdays, and Sundays.
The incumbent will play a critical role in coordinating with other facility and park staff to ensure seamless event execution. This includes interacting with event vendors, caterers, and partners to troubleshoot issues, enforce park and facility rules, and provide logistical support such as parking assistance and accessibility accommodation for guests. The role demands strong communication skills, problem-solving abilities, and a customer-focused attitude to handle any complications that arise, including maintenance and safety concerns.
Additionally, the position involves monitoring the facility and grounds throughout an event to ensure cleanliness, safety, and proper use of equipment and spaces. Staff will be responsible for opening and closing duties, equipment setup and takedown assistance, and restocking supplies as needed. Safety is a high priority, with expectations that the employee will be trained in AED, CPR, and First Aid (training may occur post-hiring). Regular safety and maintenance inspections are part of the duties, along with the documentation of any hazards, rule violations, or property damage for management review.
This role is ideal for individuals who enjoy working in an outdoor public service environment, have a knack for customer service, and appreciate the historical significance of the facilities they help manage. The successful candidate will be a proactive team player, comfortable working evenings and weekends, who can maintain composure and professionalism in a dynamic event setting. This position contributes directly to the smooth operation and positive reputation of Howard County’s historic recreation venues, helping to create memorable experiences for the community and visitors alike.
Job Requirements
- High school diploma or equivalent
- Experience in recreation, event coordination or customer service preferred
- Ability to work 1-2 evenings or weekend nights during busy season
- Strong communication skills
- Customer service orientation
- Ability to troubleshoot and resolve issues
- Capable of performing physical tasks related to event setup and maintenance
- Willingness to obtain AED, CPR and First Aid certification post hire
Job Qualifications
- High school diploma or equivalent
- Experience in event coordination or customer service preferred
- Ability to work evenings and weekends
- Good interpersonal and communication skills
- Ability to enforce rules and handle difficult situations calmly
- Basic knowledge of safety and maintenance procedures
- Willingness to complete AED, CPR and First Aid training
- Ability to work independently and as part of a team
Job Duties
- Staff historic facility or park during events, programs and rentals
- Coordinate rental events with other facility and park staff during evenings and weekends as needed
- Ensure facility and grounds are clean, safe and properly set up for events
- Perform opening and closing duties as assigned
- Greet and guide renters, guests and vendors upon arrival
- Communicate policies on setup, electricity, kitchen use, equipment transport, and parking to vendors
- Monitor event activities both inside and on the grounds
- Enforce all facility and park rules and regulations
- Troubleshoot maintenance and safety issues during events
- Be accessible for questions and emergencies throughout events
- Assist guests with accessibility needs
- Monitor cleanliness throughout events
- Assist with setup and takedown of equipment, tables and chairs
- Check and restock supplies
- Work cooperatively with staff, renters and vendors
- Monitor participant safety and proper use of equipment
- Document safety hazards, violations, and damage
- Conduct regular safety and maintenance checks
- Communicate clearly and courteously with public and coworkers
- Apply sustainability practices in department operations
- Perform other duties as assigned to ensure smooth operation
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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