Facilities Services Manager

Marriott International is the world’s largest hotel company, boasting more brands, more hotels, and more opportunities for associates to grow and succeed globally. Renowned for its commitment to diversity and inclusion, Marriott provides an environment where the unique backgrounds, talents, and experiences of its associates are valued and celebrated. The company is dedicated to being an equal opportunity employer, welcoming all qualified individuals and fostering access to opportunities without discrimination on any protected basis including disability, veteran status, or other legal protections. Marriott International’s rich blend of culture and professionalism positions it as a leader in the hospitality industry worldwide.

This role is based at The Westin Galleria Houston located at 5060 W Alabama St, Houston, Texas, and requires candidates to be based in either Houston or San Antonio, Texas. The position is full-time and classified under management with a pay range of $87,000 to $120,000 annually and eligibility for bonus compensation. The Facilities Services Manager will play a critical leadership role in driving operational excellence across multiple properties within the regional cluster, supporting General Managers and their engineering teams, and ensuring top-tier maintenance and engineering management aligned with both corporate business and brand-level strategies.

The Facilities Services Manager is responsible for providing tactical direction and support to the General Managers, engineers, and the Regional Director of Engineering across properties. The individual will ensure effective delivery of results, manage project execution, and identify talent within the region to strengthen the engineering capabilities across the cluster. The role requires leveraging engineering knowledge and skills to maximize financial performance while ensuring the highest levels of customer satisfaction within managed units.

Duties extend across various dimensions including leading the cluster engineering team, managing property engineering operations, maintaining compliance with federal, state, and local regulations, overseeing preventative maintenance plans, managing profitability through budget monitoring, and fostering positive relationships with management, external customers, and stakeholders. The Facilities Services Manager will also be responsible for setting clear expectations and cultivating a proactive engineering team that excels in customer service and training.

Key areas of focus include managing complex building systems such as HVAC, plumbing, electrical, water treatment, and refrigeration; ensuring compliance with safety standards including fire prevention and life safety systems; and administering service contracts to support building needs. Additionally, this role demands active involvement in capital improvement decisions, employee development plans, and cultivation of a high-performing team through effective talent management and leadership competencies.

Candidates must exhibit strong leadership skills such as adaptability, communication, problem-solving, decision-making, and maintaining a professional demeanor. The position also requires strong skills in planning and organizing work, driving results, fostering positive coworker and customer relations, and demonstrating a global mindset that values diverse contributions. Technical competencies including repair skills, tool operation, blueprint reading, maintenance and repair knowledge, and safety protocols are essential.

Marriott International encourages candidates who want to be part of an amazing global team where they can grow, belong, and become the best version of themselves. The Facilities Services Manager position offers an opportunity to operate at a high level within a dynamic hospitality environment, influencing both operational success and associate development across multiple properties. The role embodies Marriott’s commitment to excellence, inclusivity, and continuous improvement, making it a critical part of the company’s commitment to delivering exceptional guest experiences and operational efficiency.