Facilities Operations Manager

The Norfolk Botanical Garden (NBG) is a renowned botanical garden dedicated to the appreciation and conservation of nature and plant life. Located in Norfolk, Virginia, NBG serves as a dynamic event space, educational facility, and community resource, offering an inspiring environment that blends horticulture with arts and culture. The organization is committed to fostering environmental awareness, promoting sustainable practices, and providing visitors with exceptional experiences through beautifully maintained grounds and facilities.

As a full-time establishment, NBG invests in a comprehensive team to manage its operations smoothly while supporting events, maintenance, and guest services. Employees benefit from a range of professional development opportunities and robust benefits, reflecting NBG's commitment to both its mission and its staff. The Facilities Operations Manager position is vital to ensuring the garden, its infrastructure, and its assets continue to operate seamlessly while supporting a variety of organizational activities.

The Facilities Operations Manager (FOM) at Norfolk Botanical Garden plays a crucial leadership role overseeing all aspects of building maintenance, equipment upkeep, and internal service operations across the expansive garden. This role requires a highly organized, hands-on manager who brings extensive experience in facility management, maintenance, and vendor relations. The FOM collaborates with the facilities team to develop and manage budgets, negotiate contracts, and implement preventative maintenance strategies that maximize efficiency and asset longevity. Reporting to the Facilities Directors, the manager supervises Facilities Technicians and maintains high operational and safety standards.

This full-time role is exempt under the Fair Labor Standards Act (FLSA) and requires availability during some weekends and evening shifts, reflecting the nature of facility needs and event schedules at the garden. The position pays between $24.00 and $26.50 per hour, supporting a skilled professional seeking a challenging and rewarding career in facilities management within a nonprofit, environmentally focused organization.

The ideal candidate will have a bachelor’s degree or equivalent experience in a related field, strong leadership and communication skills, and extensive mechanical knowledge including HVAC, electrical, plumbing, and carpentry. The Facilities Operations Manager will also act as a key liaison with local government agencies and emergency service providers, ensuring compliance with regulatory requirements, facilitating emergency preparedness, and supporting the success of garden-wide events.

Physical demands of this role include the ability to lift up to 50 pounds, work outdoors in variable weather conditions, and operate equipment such as golf carts and power tools. The maintenance of a safe work environment and adherence to all safety protocols is paramount.

Employment with NBG offers a comprehensive benefits package including health insurance with HSA or copay options, 403(b) retirement plans with discretionary matching, company life insurance, various group voluntary benefits, paid time off, professional development, employee assistance programs, and more. This is an excellent opportunity for a motivated facilities management professional seeking to contribute to a respected botanical institution within a supportive team environment.