Cook Inlet Tribal Council, Inc. logo

Facilities Operations Coordinator I

Job Overview

briefcase

Employment Type

Full-time
moneybag

Compensation

Hourly
Range $20.25 - $31.25
clock

Work Schedule

Standard Hours
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
flexible schedule

Job Description

The Central Council of the Tlingit and Haida Indian Tribes of Alaska (CCTHITA) is a tribal consortium representing the Tlingit and Haida peoples of Southeast Alaska. Established to provide services and programs that support the social, cultural, economic, and educational growth of the Alaska Native and American Indian community, CCTHITA plays a critical role in enhancing the quality of life for its members. The organization operates with a deep commitment to preserving tribal heritage while fostering opportunities for sustainable development. The Facilities Operations Department is an essential part of this organization, tasked with maintaining the physical spaces where these vital services are delivered.

The Facilities Operations Coordinator position at CCTHITA is a full-time, regular employment opportunity designed for individuals committed to supporting the efficient operation, maintenance, and service of the organization’s facilities. Reporting to the Facilities Operations Assistant Manager, this role plays a central part in ensuring that CITC buildings and properties provide a safe, functional, and welcoming environment for staff, participants, and community members. The Facilities Operations Coordinator supports daily operational activities which include tracking work orders, responding to emergent facility needs, managing conference room scheduling, coordinating mail delivery, and supporting access badge creation. The position is classified into three pay grades—Facilities Operations Coordinator I, II, and III—each reflecting progressively advanced responsibilities and skills.

Throughout the course of their work, Facilities Operations Coordinators are expected to engage professionally with the public, internal programs, external agencies, and other tribal or youth organizations. This role is integral in promoting a supportive environment that nurtures collaboration among diverse stakeholders while upholding organizational standards and compliance with relevant regulations. Duties also include administrative support such as payment processing, document organization, and fleet vehicle reservations, making this an organized and multi-faceted role.

The ideal candidate will demonstrate excellent customer service skills, the ability to communicate calmly and compassionately, and strong organizational capabilities. A proficiency in using office technology and software, along with the ability to handle confidential information sensitively according to HIPAA and CFR 25 requirements, is essential. Additionally, flexibility and the ability to work effectively in a fast-paced, multi-departmental support role are crucial for success in this position.

This role not only requires physical stamina to occasionally lift up to 25 pounds and move around the office as needed but also mandates a commitment to the core values of CITC, including respectful leadership, professionalism, emotional intelligence, critical thinking, and effective communication. The Facilities Operations Coordinator is a key contributor to maintaining the infrastructure that supports the broader mission of empowering Alaska Native and American Indian communities through culturally attuned and responsive service delivery.

Job Requirements

  • High school diploma or GED for Coordinator I
  • two years of experience in general business or related field for Coordinator I
  • associate’s degree in Business Administration, Organizational Development, or related field for Coordinator II
  • three years of experience in facilities maintenance operations or related field for Coordinator II
  • bachelor’s degree in Business, Project Management, Facilities Management, or related field for Coordinator III
  • four years of experience in contract management, facilities maintenance operations, or related field for Coordinator III
  • continued employment is contingent upon completion of satisfactory state and federal fingerprint criminal background check
  • valid Alaska driver’s license and insurable under CITC’s automotive insurance, which requires a driver to be at least 21 years of age and have had a driver’s license for at least three years

Job Qualifications

  • High school diploma or GED for Coordinator I
  • two years of experience in general business or related field for Coordinator I
  • associate’s degree in Business Administration, Organizational Development, or related field for Coordinator II
  • three years of experience in facilities maintenance operations or related field for Coordinator II
  • bachelor’s degree in Business, Project Management, Facilities Management, or related field for Coordinator III
  • four years of experience in contract management, facilities maintenance operations, or related field for Coordinator III
  • demonstrated ability to understand and execute oral and written instructions while utilizing proper vocabulary, grammar, and spelling
  • excellent customer service skills with ability to work with people professionally and communicate with participants with calmness and compassion
  • accurate filing skills for both electronic and hard copy documents with demonstrated strong computer proficiency in MS Office Suite
  • skilled in use of office machines including printers, copiers, fax machines, postage meters, scales, and computers
  • ability to maintain composure in stressful and fast-paced work environments while learning and applying program requirements
  • strong organizational skills with ability to prioritize tasks and manage time effectively
  • demonstrated knowledge and understanding of the social, health, educational, training, and cultural needs of the Alaska Native and American Indian community
  • experience working with Alaska Native and American Indian populations with knowledge of cultural values and belief systems preferred
  • experience in facilities management, property operations, or building maintenance environments preferred

Job Duties

  • Provide professional customer service to all CITC staff, participants, vendors, and key stakeholders through phone calls, email responses, and in-person interactions
  • monitor, set up, and schedule RCC conference rooms while ensuring rooms are properly prepared for use and maintaining clean, well-supplied workspaces
  • receive and book fleet vehicle reservations as requested while maintaining current communication information and operational procedures
  • create, file, organize, and maintain files and folders in CITC's Facilities shared drive while preparing check requests, purchase requisitions, and expense reports
  • complete daily delivery of external and internal mail to CITC departments and outside organizations as requested or assigned
  • retrieve HR files from paper warehouse while maintaining strict confidentiality of CITC participants and staff following HIPAA and CFR 25 requirements
  • submit IT Helpdesk and Facilities work tickets as needed while maintaining reception, breakroom, and common areas in neat and orderly fashion
  • perform clerical functions including photocopying, document scanning, and other administrative support tasks as assigned
  • promote programs to stakeholders and participants as an ambassador of Facilities Operations to proactively build relationships and assist with office moves and relocations
  • create, review, and process invoices, payments, and credit card reconciliations in a timely manner while tracking warehouse inventories
  • prepare letters, documents, and correspondence with internal and external partners while scheduling department meetings and coordinating calendars
  • monitor facilities email addresses, respond appropriately, and notify security of issues requiring attention while executing emergency procedures
  • perform quality assurance of existing contracts, ensuring services, payments, and goods are received on time and meet contract specifications
  • maintain, modify, and update contract documentation while assisting in gathering quotes and estimates for new contracts and projects
  • coordinate services with departments to ensure all affected parties are aware of scheduled services and identify discrepancies for management review

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef