Facilities Manager, TD Garden

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $78,400.00 - $105,800.00
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k)
Annual performance bonus
paid vacation days
Paid parental leave
Tuition Reimbursement
Friends-and-family discounts

Job Description

Delaware North Boston Holdings is a prominent hospitality and entertainment company that owns and operates the iconic TD Garden and The Hub on Causeway in Boston, Massachusetts. Established as the successor to the historic Boston Garden, TD Garden is New England's largest sports and entertainment arena and serves as the home for the NHL’s Boston Bruins and the NBA’s Boston Celtics. With over 3.5 million visitors annually and more than 200 events each year, TD Garden stands as a landmark venue offering world-class experiences for sports fans, concert-goers, and tourists alike. Delaware North prides itself on a rich legacy spanning over 100 years as a family-owned business dedicated to providing outstanding service and memorable moments in a variety of hospitality venues worldwide. The company’s operations are rooted in a commitment to growth, inclusivity, and fostering a supportive work culture that values every team member’s personal and professional development.

Joining Delaware North means becoming part of a global legacy focused on shaping the future of hospitality. The company offers diverse career paths in areas such as sports, gaming, hotels, restaurants, and retail, with ample opportunities for advancement and skill enhancement. Delaware North’s commitment to workplace equality and respect ensures an inclusive environment where all employees have the chance to thrive regardless of race, gender, age, or background. Benefits such as medical, dental, and vision insurance, a 401(k) with company match, paid vacation and parental leave, and tuition reimbursement are part of the comprehensive package offered to employees, underscoring the company’s dedication to supporting team members' well-being and career aspirations.

The Facilities Manager role at TD Garden is a critical position responsible for maintaining the efficient and safe operation of the arena by overseeing all aspects of the building’s infrastructure and maintenance systems. This includes managing HVAC, plumbing, electrical, and life safety systems to ensure a high-quality environment for employees and guests. The Facilities Manager directs and coordinates in-house trades personnel and external contractors, ensuring that all work meets Delaware North’s standards and complies with local, state, and federal regulations. Utilizing computerized maintenance management systems (CMMS), the manager schedules and monitors preventive maintenance tasks, oversees capital repair projects, and manages permits and environmental compliance programs. This role requires someone skilled in managing diverse teams, coordinating complex projects, and fostering sustainable and energy-efficient building operations.

The position is full-time and offers a competitive salary ranging from $78,400 to $105,800 annually, complemented by an annual bonus plan based on company and individual performance or a role-based uncapped sales incentive plan. Employees are encouraged to grow professionally with support for tuition and professional certification reimbursement. The Facilities Manager plays a pivotal role not only in maintaining the high operational standards of a major sports and entertainment venue but also in promoting sustainability initiatives as the arena’s Green Path Coordinator. This is an excellent opportunity for candidates seeking leadership in facility management within a dynamic and prestigious environment where teamwork, innovation, and safety are paramount.

Job Requirements

  • Bachelor’s degree preferred
  • 3-5 years experience in facility management or related field
  • proven experience with HVAC, electrical, plumbing systems
  • knowledge of local, state, and federal codes
  • experience using CMMS software
  • ability to manage trades and contractors effectively
  • strong communication skills
  • experience in energy efficiency programs
  • ability to lead teams and coordinate multiple projects
  • willingness to work in a fast-paced, dynamic environment
  • OSHA or NFPA certifications (preferred)

Job Qualifications

  • Bachelor’s degree preferred
  • 3-5 years of applicable experience
  • knowledge of engineering and facility maintenance
  • strong knowledge of BMS/BAS and CMMS systems
  • experience managing trades personnel including electricians, HVAC, and plumbing
  • experience managing facilities such as sports arenas, hotels, or universities
  • ability to communicate effectively with contractors and local/state agencies
  • skilled in energy efficiency and sustainability initiatives
  • strong organizational and project management skills
  • ability to lead and develop relationships with trades personnel and foster collaboration
  • proactive problem-solving and decision-making skills
  • OSHA or NFPA certifications are a plus

Job Duties

  • Ensure an efficient and safe environment for co-workers and guests
  • compliance with all local, state, and federal codes
  • successful and timely completion of building repairs and capital projects
  • direct and manage all facility operational functions and personnel related to environment, preventive maintenance, energy management, maintenance projects and repairs at TD Garden
  • monitor the implementation of building preventive maintenance programs
  • utilize 24/7 CMMS to track and complete work orders and PM tasks
  • oversee the various trades persons assigned to TD Garden including electricians, HVAC, plumbing, and others as needed, focusing on safe work procedures, job quality, and proper training
  • manage contractors and other third party agencies working in the arena
  • organize and coordinate all local, state, and federal environmental permitting
  • assist in the management and maintenance sustainability programs and document
  • serve as the arena’s Green Path Coordinator
  • ensure all required permits meet local, state, and federal guidelines
  • utilize third party contractors to assist in managing, improving, and sustainability programs
  • safety and compliance: adherence to all local, state, and federal codes and regulations
  • timely completion of building repairs and capital projects
  • effective implementation and monitoring of preventive maintenance programs using CMMS
  • ensure high standards in contractor and in-house trade work, meeting job specifications and Delaware North standards
  • successful execution of energy efficiency and sustainability initiatives, including Green Path coordination

Job Criteria

Experience

Mid Level (3-7 years)


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