Facilities Coordinator - Hartford, CT

Hartford, CT, USA|Onsite

Job Overview

Compensation

Hourly

Range $23.13 - $31.93

Benefits

PTO

Parental leave

Competitive 401K

employee benefits

Financial counseling

Health coaching

Employee assistance program

Tuition assistance program

Flexible work arrangements

Technology tools and training

Job Description

Lincoln Financial is a reputable and established financial services company with a rich 120-year history of providing trusted products including annuities, life insurance, group protection, and retirement plan services. Headquartered with multiple locations, including Hartford, CT, Lincoln Financial prides itself on its commitment to integrity, customer service, and creating an inclusive work environment. The company has built its reputation on delivering meaningful solutions that empower millions of customers to plan confidently for their futures. Lincoln Financial operates a broker-dealer arm known as Lincoln Financial Distributors and has affiliations including the Lincoln National Life Insurance Company and Lincoln Life & Annuity Company of New York. Dedicated to fostering diversity and equal opportunity, Lincoln Financial values a workforce enriched with unique perspectives, insights, and contributions from every employee. The company offers robust career development opportunities, including leadership development, virtual training, and clearly defined career tracks. Employees benefit from competitive compensation packages, inclusive work arrangements, and comprehensive benefit programs designed to enhance both professional and personal well-being.

This role is an in-office position based in Lincoln's Hartford, Connecticut location where the successful candidate will be the primary point of contact for visitors and employees, managing front desk operations, access control, onboarding logistics, conference room coordination, and supporting facilities operations. The Facilities Coordinator will play a pivotal role in sustaining office functionality by scheduling maintenance, coordinating vendors, processing invoices, and responding to building service requests through tools such as ServiceNow. Key responsibilities include partnering closely with HR, IT, and senior stakeholders to manage employee moves, access changes, and facilities-related inquiries. This position offers a competitive hourly wage ranging from $23.13 to $31.93, with pay for new hires expected between the minimum and midpoint, influenced by experience, education, and qualifications. The role may also be eligible for discretionary annual incentives and is supported by a strong benefits package including 401K, paid time off, parental leave, tuition assistance, and employee wellness programs. Individuals taking on this position should be detail-oriented, customer-focused, and able to handle multiple tasks effectively while maintaining professionalism in communication with various stakeholders and vendors. This career opportunity at Lincoln Financial not only offers a stable work environment but also a chance to grow within a company dedicated to fostering long-term success for both employees and clients.

Job Requirements

High School diploma or GED or minimum Associate degree in lieu of required experience
2 - 3 years of administrative services and/or office clerical experience that directly aligns with the specific responsibilities for this position

Job Qualifications

High School diploma or GED or minimum Associate degree in lieu of required experience
2 - 3 years of administrative services and/or office clerical experience that directly aligns with the specific responsibilities for this position

Job Duties

Serving as the first point of contact for visitors by providing professional reception services, directing guests appropriately, and managing access to designated individuals or departments
Coordinating maintenance and repairs for office equipment by engaging appropriate Facilities resources and external vendors as needed
Administering the new hire onboarding process, including issuing employee badges, managing facility access, and distributing parking credentials
Reviewing HR reports related to new hires, terminations, and status changes to ensure timely and accurate updates to employee access permissions
Managing conference room scheduling, meeting logistics, and facilities-related event coordination, including room setup, catering, and security arrangements
Processing facilities-related invoices to ensure accurate and timely payment, resolving discrepancies and payment issues as they arise
Overseeing on-site building service requests by responding to ServiceNow tickets and coordinating with internal teams or external vendors to address facilities issues
Reviewing weekly employee move, add, and change reports and communicating required updates to IT and Mailroom Services
Preparing and distributing detailed correspondence, memorandums, and documentation for internal stakeholders and management
Applying comprehensive role knowledge to effectively communicate with stakeholders and senior leaders on facilities-related questions or concerns, maintaining a professional and service-oriented demeanor
Identifying and escalating complex or sensitive issues to management or appropriate internal stakeholders as needed
Working overtime when required to support business needs