FACILITIES & BUSINESS OPERATIONS MANAGER

Rafiki Coalition for Health and Wellness is a reputable nonprofit organization based in San Francisco dedicated to dismantling health inequities and uplifting the lives of Black, African American, and marginalized communities within the Bay Area. For over 35 years, Rafiki Coalition has served as a beacon of hope, health, and healing by providing a safe and welcoming environment where comprehensive health and wellness services converge. The organization employs a holistic approach that goes beyond mere absence of illness, recognizing the cultural, social, and emotional dimensions critical to achieving overall wellness. Services offered are extensive and community-centered, including free and affordable health screenings, HIV prevention and care programs, mental health counseling, housing and economic support initiatives, fitness classes, and nutrition-related programming. Rafiki Coalition is more than a service provider; it is a steadfast community partner and advocate firmly rooted in compassion, cultural humility, and social justice. The team works daily to remove barriers, amplify marginalized voices, and forge pathways to health and opportunity for vulnerable populations. Joining Rafiki Coalition means becoming part of a mission-driven organization where your efforts translate directly into empowering individuals and strengthening communities. The role at hand is for the Facilities & Business Operations Manager, a key position responsible for overseeing the operational infrastructure and physical environments integral to Rafiki's effectiveness. This role reports directly to the Director of Operations & Facilities and executive leadership and is crucial for maintaining smooth and efficient operations across all organizational sites. The Facilities & Business Operations Manager will lead day-to-day management of physical facilities, including maintenance, vendor relations, security systems, and office operations. Unlike roles focused on executive leadership or programmatic direction, this position centers on operational management, workflow optimization, and cross-departmental collaboration. This includes supervising the Facilities Coordinator, coordinating with IT, Programs, Finance, and leadership teams, and ensuring readiness for community programming, space rentals, and special events. The manager plays a strategic role as a decision-maker and system builder, tasked with resolving operational bottlenecks, developing standard operating procedures (SOPs), and improving processes to raise organizational efficiency. Leading space rental program management and facilitating seamless event operations are among the responsibilities ensuring a professional and positive experience for community renters and participants. Furthermore, this position supports organizational planning with recommendations on operational risks and capital improvements, making it a vital strategic partner for leadership. The Facilities & Business Operations Manager leads with vision, overseeing budgets, contracts, staff supervision, and vendor management while fostering a culture of collaboration and accountability. The work environment is fully onsite in San Francisco, offering a yearly salary range of $70,000 to $85,000. This opportunity is ideal for professionals eager to contribute their operational expertise to a cause-driven organization that values cultural humility, community empowerment, and social justice.