FACILITIES & BUSINESS OPERATIONS MANAGER

Rafiki Coalition for Health and Wellness is a dedicated nonprofit organization based in San Francisco that has been passionately working for over 35 years to eliminate health inequities and improve the lives of Black, African American, and marginalized communities in the Bay Area. The organization provides a safe, welcoming, and culturally affirming space where health, healing, and hope converge, offering a comprehensive range of holistic services including free and low-cost health screenings, HIV prevention and care, mental health counseling, housing and economic support, fitness classes, and nutrition programs. Rafiki Coalition approaches wellness through a whole-person lens that acknowledges and honors the cultural, social, and emotional needs of the community it serves.

At its core, Rafiki is more than a service provider – it is a trusted partner, community advocate, and resource deeply committed to social justice and cultural humility. The organization’s work is rooted in compassion, empowerment, and the unwavering belief that wellness extends beyond the absence of illness to embrace overall quality of life and opportunity. Every day, the Rafiki team actively works to dismantle systemic barriers, amplify community voices, and create pathways to health and opportunity.

The role of Facilities & Business Operations Manager at Rafiki Coalition is a critical position responsible for managing and ensuring the efficient operation of the organization’s physical facilities, office operations, and building systems. Unlike executive-level roles, this position focuses primarily on facilities and operational infrastructure to maintain smooth day-to-day workflows and organizational readiness across multiple sites. The manager will oversee vendor relationships, security systems, space management, and workplace services, playing a pivotal role in sustaining the organization’s operational backbone.

In this role, you will lead and oversee organizational operations, drive workflow improvements, manage facilities coordination alongside IT and vendor services, and ensure all Rafiki sites function effectively and consistently. This position involves supervising the Facilities Coordinator and working collaboratively with IT, Programs, Finance, and Leadership teams to support programming, space rentals, community events, and partnerships.

As a decision-maker and systems builder, the Facilities & Business Operations Manager will be instrumental in problem-solving, process improvement, and promoting operational efficiency throughout the organization. This is an impactful opportunity for someone who thrives on creating solutions, managing multi-site operations, and working across departments in a mission-driven, community-focused nonprofit environment.

Employment Type: Full-time, exempt position Salary Range: $70,000 to $85,000 yearly Location: 100% onsite in San Francisco

This role offers an excellent opportunity for candidates seeking to contribute to an organization dedicated to community well-being and social justice while growing professionally in operational leadership and facilities management.