
FAA Building Service Office Administrative Assistant
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Paid sick leave
Health and welfare benefits allowance
Retirement Plan
Job Description
The FAA Building Service Office plays a crucial role in ensuring the smooth and efficient daily operations of facility management and security for federal employees and contractors. This office is responsible for a wide array of administrative and security-related services including the issuance and management of Personal Identity Verification (PIV) badges, safeguarding access credentials, and maintaining a secure yet welcoming environment. Operating under federal regulations and security protocols, the FAA Building Service Office ensures strict adherence to policies that protect the integrity and safety of the workplace. Employment with this office is part of a federal AbilityOne contract which highlights its commitment to providing inclusive job opportunities primarily for individuals with disabilities. This unique hiring mandate underlines the office's dedication to diversity and federal employment guidelines.
The role of the Building Service Office Administrative Assistant is pivotal to the overall functionality of the office. This full-time position requires an individual who is proactive, detail-oriented, and highly organized, capable of managing multiple administrative responsibilities with precision. Serving as the first point of contact, the Assistant acts as the welcoming face for all visitors and employees, ensuring professional and courteous interactions that reflect the standards and reputation of the FAA. Responsibilities include greeting visitors, managing badge activations, scheduling conference rooms, maintaining office supply inventories, and supporting clerical duties such as filing, scanning, and faxing. Attention to confidentiality and security procedures is paramount, given the sensitive nature of the work environment. Additionally, this role requires coordination with various departments and supervisors to ensure compliance with policies and seamless office operations. The incorporation of tasks like escorting visitors and handling offsite mailing runs further emphasizes the dynamic and multifaceted nature of this position. Candidates must have exceptional interpersonal skills, strong communication abilities, and be adept at handling routine administrative tasks efficiently. With a salary commensurate with federal service contracts, this position also includes comprehensive benefits such as medical, dental, and vision coverage, paid vacation and sick leave, as well as participation in a federal retirement savings plan. The Building Service Office Administrative Assistant is not just a support role but a key contributor to the operational excellence and security integrity of the FAA workplace.
The role of the Building Service Office Administrative Assistant is pivotal to the overall functionality of the office. This full-time position requires an individual who is proactive, detail-oriented, and highly organized, capable of managing multiple administrative responsibilities with precision. Serving as the first point of contact, the Assistant acts as the welcoming face for all visitors and employees, ensuring professional and courteous interactions that reflect the standards and reputation of the FAA. Responsibilities include greeting visitors, managing badge activations, scheduling conference rooms, maintaining office supply inventories, and supporting clerical duties such as filing, scanning, and faxing. Attention to confidentiality and security procedures is paramount, given the sensitive nature of the work environment. Additionally, this role requires coordination with various departments and supervisors to ensure compliance with policies and seamless office operations. The incorporation of tasks like escorting visitors and handling offsite mailing runs further emphasizes the dynamic and multifaceted nature of this position. Candidates must have exceptional interpersonal skills, strong communication abilities, and be adept at handling routine administrative tasks efficiently. With a salary commensurate with federal service contracts, this position also includes comprehensive benefits such as medical, dental, and vision coverage, paid vacation and sick leave, as well as participation in a federal retirement savings plan. The Building Service Office Administrative Assistant is not just a support role but a key contributor to the operational excellence and security integrity of the FAA workplace.
Job Requirements
- Must be able to work independently with minimal supervision
- strong interpersonal and customer service skills
- excellent written and verbal communication skills
- strong organizational skills with exceptional attention to detail
- experience with clerical procedures and systems including recordkeeping and filing
- proficiency in Microsoft Office Suite including Word Excel and Outlook
- strong problem-solving abilities with sound judgment
- excellent multitasking and time-management skills
- valid driver license
- ability to successfully pass a background check
Job Qualifications
- High school diploma or equivalent
- two to three years of experience in an administrative or office support role preferred
- proficiency in Microsoft Office Suite including Word Excel and Outlook
- strong interpersonal and customer service skills
- excellent written and verbal communication skills
- strong organizational skills with exceptional attention to detail
- experience with clerical procedures and systems including recordkeeping and filing
- strong problem-solving abilities with sound judgment
- excellent multitasking and time-management skills
- valid driver license
- ability to successfully pass a background check
- working knowledge of standard office equipment and related technology
- ability to prioritize tasks and take initiative to support workflow demands
- ability to work effectively with individuals across varying personality types and organizational levels
- ability to exercise sound judgment and initiative in resolving operational issues within established guidelines
Job Duties
- Greet and welcome employees and visitors upon arrival ensuring a professional and courteous first impression
- accurately update enter and manage employee access credentials including PIV badge activation and maintenance
- monitor assign create and close out work order tickets in a timely and accurate manner
- maintain organized office records and filing systems on a daily weekly and monthly basis
- meet visitors at the security desk and escort them throughout the facility as required
- process and coordinate visitor announcements in accordance with established procedures
- respond to general inquiries and provide accurate information in person via phone and through email
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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