Extended Stay America Indianapolis - Airport - W Southern Ave - Assistant General Manager OEM
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical Coverage
dental coverage
vision coverage
short-term disability
long-term disability
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Extended Stay America - Indianapolis - Airport - W. Southern Ave. is a renowned hotel known for providing comfortable and affordable accommodations for travelers who value the comforts of home during their stay. This hotel is especially popular among NASCAR fans visiting Indianapolis, offering an ideal lodging option with amenities such as on-site laundry facilities and rooms equipped with kitchens, allowing guests to prepare delicious meals. Extended Stay America prides itself on excellent customer service and a welcoming environment, making it a preferred choice for extended travelers who seek convenience, reliability, and a pleasant guest experience.
The Assistant General Manager role at Extended Stay America is an overtime eligible managerial position designed for a proactive leader who thrives in hospitality and hotel management. This role involves acting as the key support and occasionally the stand-in for the General Manager, overseeing multiple hotel departments to ensure seamless operations. Responsibilities include maintaining high standards of guest satisfaction while managing the operational aspects of the hotel such as revenue management, cost control, and team leadership. The Assistant General Manager plays an essential part in recruiting and developing staff members, fostering a collaborative and motivated work environment.
This position is perfect for someone with strong leadership skills, a problem-solving mindset, and excellent communication abilities who loves the dynamic nature of the hospitality industry. The successful candidate will be detail-oriented, adept at managing financial data, and comfortable using technology, particularly Windows Operating Systems, for reporting and operational tasks. Additionally, they will set professional standards for appearance and behavior among the staff and contribute to creating an engaging and service-oriented culture. Extended Stay America offers opportunities for career growth and rewards employees with an attractive benefits package including health coverage, disability insurance, retirement plans, and paid time off. Join this dedicated team and become a pivotal part of creating memorable guest experiences in a lively, guest-focused atmosphere.
The Assistant General Manager role at Extended Stay America is an overtime eligible managerial position designed for a proactive leader who thrives in hospitality and hotel management. This role involves acting as the key support and occasionally the stand-in for the General Manager, overseeing multiple hotel departments to ensure seamless operations. Responsibilities include maintaining high standards of guest satisfaction while managing the operational aspects of the hotel such as revenue management, cost control, and team leadership. The Assistant General Manager plays an essential part in recruiting and developing staff members, fostering a collaborative and motivated work environment.
This position is perfect for someone with strong leadership skills, a problem-solving mindset, and excellent communication abilities who loves the dynamic nature of the hospitality industry. The successful candidate will be detail-oriented, adept at managing financial data, and comfortable using technology, particularly Windows Operating Systems, for reporting and operational tasks. Additionally, they will set professional standards for appearance and behavior among the staff and contribute to creating an engaging and service-oriented culture. Extended Stay America offers opportunities for career growth and rewards employees with an attractive benefits package including health coverage, disability insurance, retirement plans, and paid time off. Join this dedicated team and become a pivotal part of creating memorable guest experiences in a lively, guest-focused atmosphere.
Job Requirements
- At least five years of progressive hotel experience in rooms or food and beverage, or a four-year degree with 2 to 3 years of related experience, or a two-year degree with 3 to 4 years of related experience
- Supervisory background required
- Ability to stay calm and objective under pressure
- Must hold or obtain certifications such as Food Handlers, Alcohol Awareness, CPR, and First Aid
Job Qualifications
- At least five years of progressive hotel experience in rooms or food and beverage, or a four-year degree with 2 to 3 years of related experience, or a two-year degree with 3 to 4 years of related experience
- Supervisory background required
- Ability to stay calm and objective under pressure
- Must hold or obtain certifications such as Food Handlers, Alcohol Awareness, CPR, and First Aid
Job Duties
- Supervise multiple departments and drive hotel profitability by skillfully managing teams and partnering with the General Manager to keep everything running smoothly
- Proactively spot challenges and tackle them head-on to ensure every day at the hotel flows as efficiently as possible
- Play a key role in recruiting, hiring, and training Guest Services staff, and help all team members grow through development programs and ongoing training
- Listen actively, understand concerns, and keep clear communication with both colleagues and guests
- Confidently work with financial info and data to support hotel operations
- Make Windows Operating Systems your best friend for smooth management and reporting
- Set the standard for professional appearance and grooming, ensuring everyone meets company guidelines
- Bring a friendly, service-focused attitude to every guest and teammate interaction
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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