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Expo/ Food Runner

Job Overview

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Employment Type

Part-time
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Work Schedule

Weekend Shifts
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Benefits

Tips
flexible schedule
team environment
Employee Discounts
Career growth opportunities

Job Description

Since 1958, IHOP has been a beloved restaurant chain known for bringing people together over delicious breakfast meals and other menu offerings. IHOP is a family-friendly dining destination where guests come to enjoy tasty food throughout the day, from study breaks to meals before or after sporting events. The brand is widely recognized not only for its extensive menu but also for its commitment to warmth and hospitality, symbolized by the smile incorporated in its logo. This genuine culture of friendliness and connection has made IHOP a staple in communities across the country for decades.

The role of Food Runner/Expo at IHOP is an exciting opportunity for those passionate about delivering excellent customer service and supporting restaurant operations in a fast-paced environment. As a Food Runner/Expo, your primary responsibility is to ensure that food is delivered accurately and efficiently from the kitchen to the guests. Understanding the menu in detail is essential so you can pull the correct food items from the window and properly decorate them following the restaurant's standard operating procedures. You will also assist by running food to tables when servers are busy or unavailable, helping maintain smooth service flow.

This position is ideal for individuals who thrive in a dynamic team setting and can anticipate and react quickly to service demands. Tips are distributed based on server sales, and Food Runners earn 1 percent of each server's sales, making this a performance-related revenue opportunity. This role is specifically for weekend shifts, making it a perfect fit for those looking to supplement their income during that time frame. At IHOP, you will become part of a team that values smiles, hospitality, and creating memorable dining experiences for every guest. Join us and contribute to a dining atmosphere where good food and great service lead to millions of shared smiles every year.

Job Requirements

  • High school diploma or equivalent
  • prior food service experience preferred
  • ability to work weekend shifts
  • strong communication skills
  • ability to stand for extended periods
  • reliable and punctual
  • knowledge of food safety and hygiene practices

Job Qualifications

  • High school diploma or equivalent
  • previous experience in food service or restaurant environment preferred
  • strong knowledge of menu items and food presentation standards
  • ability to work in a fast-paced environment
  • excellent communication and teamwork skills
  • attention to detail

Job Duties

  • Know the menu to pull the correct food from the window
  • decorate the food according to menu and standard operating procedure
  • run the food if the server is busy or unavailable
  • ensure food presentation meets company standards
  • communicate effectively with servers and kitchen staff
  • maintain cleanliness of food running station
  • follow safety and hygiene protocols

Job Criteria

Experience

No experience required


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