Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $19.00 - $25.00
Work Schedule
Flexible
Benefits
flexible scheduling
Paid Time Off
Paid sick leave
free meal
Employee Discounts
Medical insurance
Dental Insurance
Vision Insurance
Job Description
Supreme Dumplings is a thriving restaurant located in San Francisco, CA, renowned for its exquisite dumplings and authentic Chinese cuisine. With a strong reputation for commitment to quality, exceptional service, and creating memorable dining experiences, Supreme Dumplings has established itself as a favorite destination among both locals and tourists seeking genuine flavors and an inviting atmosphere. The restaurant prides itself on using fresh ingredients and skilled culinary techniques to deliver dishes that reflect the rich cultural heritage of Chinese food. Working at Supreme Dumplings means being part of a dedicated team focused on maintaining high standards and ensuring customer satisfaction at every visit.
The role of Expo (Expediter) at Supreme Dumplings is vital to maintaining the smooth operation of the dining room and kitchen coordination. This position acts as the essential bridge that connects the back-of-house kitchen staff with the front-of-house servers, ensuring that orders are prepared correctly, presented well, and delivered promptly to guests. The Expo is responsible for the timing and quality of service that directly impacts a customer’s dining experience. For those who thrive in fast-paced environments and have a keen eye for detail, this part-time or full-time position offers an engaging opportunity to contribute to a team where every plate counts. The pay range for this role is between $19 and $25 per hour, reflecting the importance of the position and the dedication expected from team members.
In this role, the Expo will oversee the final quality control of all dishes leaving the kitchen, confirming that food presentation, temperature, and order accuracy meet the restaurant’s exacting standards. Serving as the communication hub between the kitchen chefs and the serving staff, the Expo will handle special requests and dietary needs efficiently to ensure a seamless guest experience. Managing the organization of tickets, garnishing plates, maintaining cleanliness and order at the pass-through area, and assisting with takeout order packaging are all key responsibilities. The position requires excellent communication skills, the ability to multitask under pressure, and a team-oriented attitude to support smooth service especially during peak periods. Additionally, duties will include performing opening, mid-shift, and closing tasks as assigned, and stepping in to assist colleagues when necessary. This role offers a dynamic environment with opportunities to develop valuable skills in restaurant operations and customer service, making it ideal for individuals looking to grow their culinary service careers.
The role of Expo (Expediter) at Supreme Dumplings is vital to maintaining the smooth operation of the dining room and kitchen coordination. This position acts as the essential bridge that connects the back-of-house kitchen staff with the front-of-house servers, ensuring that orders are prepared correctly, presented well, and delivered promptly to guests. The Expo is responsible for the timing and quality of service that directly impacts a customer’s dining experience. For those who thrive in fast-paced environments and have a keen eye for detail, this part-time or full-time position offers an engaging opportunity to contribute to a team where every plate counts. The pay range for this role is between $19 and $25 per hour, reflecting the importance of the position and the dedication expected from team members.
In this role, the Expo will oversee the final quality control of all dishes leaving the kitchen, confirming that food presentation, temperature, and order accuracy meet the restaurant’s exacting standards. Serving as the communication hub between the kitchen chefs and the serving staff, the Expo will handle special requests and dietary needs efficiently to ensure a seamless guest experience. Managing the organization of tickets, garnishing plates, maintaining cleanliness and order at the pass-through area, and assisting with takeout order packaging are all key responsibilities. The position requires excellent communication skills, the ability to multitask under pressure, and a team-oriented attitude to support smooth service especially during peak periods. Additionally, duties will include performing opening, mid-shift, and closing tasks as assigned, and stepping in to assist colleagues when necessary. This role offers a dynamic environment with opportunities to develop valuable skills in restaurant operations and customer service, making it ideal for individuals looking to grow their culinary service careers.
Job Requirements
- Minimum of 1 year of experience in a fast-paced food service environment preferred
- Strong attention to detail and commitment to food quality and presentation
- Ability to communicate clearly and effectively with both kitchen and front-of-house teams
- Ability to thrive under pressure and multitask in a high-volume setting
- Reliable, punctual, and team-oriented
- Ability to stand for extended periods of time and lift up to 30 lbs
- Must have or be willing to obtain a valid food handler’s permit
Job Qualifications
- Minimum of 1 year experience in a fast-paced food service environment preferred
- Strong attention to detail and commitment to food quality and presentation
- Ability to communicate clearly and effectively with both kitchen and front-of-house teams
- Ability to thrive under pressure and multitask in a high-volume setting
- Reliable, punctual, and team-oriented
- Ability to stand for extended periods of time and lift up to 30 lbs
- Must have or be willing to obtain a valid food handler’s permit
Job Duties
- Act as a liaison between the kitchen and servers to ensure timely and accurate order delivery
- Confirm all dishes leaving the kitchen meet presentation, temperature, and order accuracy standards
- Communicate special requests or dietary needs clearly between FOH and BOH teams
- Prioritize and organize tickets to ensure efficient flow of service
- Garnish and inspect plates before sending them to the dining room
- Maintain cleanliness and organization in the expo line and pass-through area
- Communicate effectively with team members to support smooth service, especially during peak hours
- Assist with packing takeout orders accurately and efficiently
- Perform opening, mid, and closing duties as assigned
- Step in to assist team members as needed to ensure seamless guest service
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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