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Experiences Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $54,700.00 - $85,700.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Professional Development
Paid holidays
Retirement Plan
Employee Discounts
wellness programs

Job Description

Alliance Redwoods Conference Grounds (ARCG) is a nonprofit Christian conference and retreat center nestled in the scenic natural surroundings of Sonoma County, California. The organization is dedicated to providing a welcoming and spiritually nourishing environment for individuals and groups seeking fellowship, renewal, and growth through retreats, camps, and education programs. ARCG combines the beauty of its outdoor location with a commitment to Christian values, ensuring a wholesome and enriching experience for all guests. As a full-time employer, ARCG offers a benefits package supporting the well-being of its team members, emphasizing a professional culture aligned with its Biblical foundation.

The Experiences Manager is an essential leadership role within the Adventures and Experiences team at Alliance Redwoods. This position reports directly to the Directors of Adventures and Experiences and plays a vital role in managing program activities that engage diverse guest groups and educational participants. The Experiences Manager leads an innovative team responsible for delivering a wide variety of outdoor experiential programs, including facilitating challenge course elements, organizing corporate team-building events, and overseeing the Outdoor Education program for public and Christian schools.

This role demands a talented leader capable of inspiring and developing staff through recruitment, training, and ongoing professional growth, all while maintaining a God-honoring culture that supports the mission and values of ARCG. The Experiences Manager is responsible for ensuring that program equipment and materials are well-maintained and safe, and for continuously evolving the offerings to meet the needs of guests and students alike. The successful candidate will be deeply committed to Christian principles and adept at balancing administrative duties such as budget management and scheduling with hands-on facilitation and support. They will cultivate an environment where outdoor education fosters personal growth, teamwork, and respect for nature.

In addition to a strong leadership presence, this role requires excellent communication skills and an ability to collaborate effectively with other departments such as Accommodations/Housekeeping, Maintenance, Guest Services, and Food Services. The Experiences Manager will conduct regular staff observations and feedback, lead professional development sessions, and encourage a safety-first approach. Compliance with ARCG’s Core Values and a passion for delivering meaningful and transformative experiences in an outdoor setting are critical aspects of this position.

With responsibilities ranging from innovative program development to day-to-day operational oversight, the Experiences Manager role offers a dynamic and rewarding opportunity for someone who thrives in community-centered, faith-based outdoor educational environments. Candidates who are self-disciplined, reliable, and physically capable of leading challenging outdoor activities will find this role fulfilling as they influence the growth and success of ARCG's Adventure and Experiences team.

Job Requirements

  • Christian actively living a Biblical lifestyle
  • Must be in harmony with ARCG Staff Values, Statement of Faith, and Code of Conduct
  • Must pass a background check
  • Pursuing or completion of a 4-year degree or equivalent experience in a related field such as recreation, education, youth camping management
  • Experience in teaching, camps, or youth work
  • CPR and First Aid certified
  • Lifeguard certification preferred
  • Experience in Christian camping and outdoor education
  • Familiarity with classroom and outdoor-based content and teaching strategies

Job Qualifications

  • Christian actively living a Biblical lifestyle
  • Must be in harmony with ARCG Staff Values, Statement of Faith, and Code of Conduct
  • Pursuing or completion of a 4-year degree or equivalent experience in a related field such as recreation, education, youth camping management
  • Experience in teaching, camps, or youth work
  • CPR and First Aid certified
  • Lifeguard certification preferred
  • Experience in Christian camping and outdoor education
  • Familiarity with classroom and outdoor-based content and teaching strategies
  • Strong people skills, teamwork, and a servant's attitude
  • Self-disciplined, reliable, and committed to safety
  • Ability to handle crisis events and work under authority
  • Teaching or facilitating experiences
  • Physical fitness for hiking and challenge course facilitation
  • Communication skills including phone etiquette and basic computer proficiency
  • Leadership, supervisory, communication, and organizational skills
  • Ability to problem-solve, manage multiple tasks, and lead through influence
  • Willingness to recruit and represent ARCG inside and outside Sonoma County

Job Duties

  • Instruct and train staff in outdoor education programs for public and Christian schools
  • Engage in on-the-job training and workshops with other instructors
  • Train staff to facilitate programs such as ropes course, low ropes elements, team building, lifeguarding, archery, canoeing/kayaking
  • Innovate new experiences for guests and students
  • Maintain the equipment and materials for all programs
  • Provide activities and experiences for guest groups and corporate team building events
  • Support other departments including accommodations/housekeeping, maintenance, guest services and food services
  • Model and reinforce ARCG staff values
  • Lead the outdoor education program and supervise experience staff according to ARCG core values
  • Maintain familiarity with ODE curriculum, practices, and program operations
  • Recruit and hire staff
  • Lead professional learning opportunities, seasonal training, and in-service sessions
  • Conduct regular staff observations and provide written feedback
  • Develop and maintain yearly experiences budget
  • Delegate and train staff in key program areas, identifying and developing leaders
  • Attend weekly meetings
  • Participate in professional development through workshops, trainings, and conferences
  • Work with other managers to create weekly schedules
  • Other responsibilities as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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