Experienced Veterinary Receptionist

Animal Hospital of Lewisville is a reputable veterinary clinic located in Lewisville, Texas, dedicated to providing high-quality, compassionate veterinary care to pets and their families in the local community and surrounding areas. As a veterinary hospital, the Animal Hospital of Lewisville offers a wide range of veterinary services, combining expertise and modern facilities to ensure optimal health for pets. Their commitment to a collaborative, supportive team environment helps foster both client and patient satisfaction, establishing the hospital as a trusted resource for pet care in the region. The hospital's mission revolves around delivering professional, efficient, and empathetic care that addresses the unique needs of each animal and owner, making every visit a positive experience. They pride themselves on maintaining organized processes, transparent communication, and an overall welcoming atmosphere for both clients and their pets.

Animal Hospital of Lewisville is currently seeking an experienced Veterinary Receptionist / Client Service Representative (CSR) to become a vital part of their fast-paced and team-oriented hospital. This is not an entry-level role; the hospital is looking for a confident professional who can expertly manage client interactions, support hospital workflow, and provide outstanding service in a busy veterinary or medical environment. The position suits individuals who thrive in a setting that demands multitasking, strong communication, and meticulous attention to detail. Candidates with prior experience in veterinary medicine, specialty or emergency room settings, or human healthcare front desk operations are highly encouraged to apply.

The Veterinary Receptionist / CSR will serve as the first point of contact for clients both in person and via phone, ensuring interactions are conducted with professionalism and empathy. Responsibilities include managing appointment scheduling, high-volume phone systems, payment processing, and maintaining detailed electronic medical records. The role also involves facilitating effective communication between veterinarians, technical staff, and clients to support smooth patient flow for scheduled and urgent visits. This position requires the ability to handle sensitive conversations with care while maintaining a calm, efficient demeanor during busy or high-stress moments.

The hospital offers full-time or part-time opportunities, with flexible schedules based on operational needs, including weekend availability. Competitive pay starts at $15 per hour or more, depending on experience. Benefits include medical, dental, and vision insurance, a 401(k) plan with employer matching, paid time off, employee pet care discounts, and ongoing training for career development. Joining Animal Hospital of Lewisville means becoming part of a collaborative, supportive team and having the chance to play a key role in enhancing client experience and hospital success while building a long-term career in veterinary medicine.