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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $25.00 - $27.00
Work Schedule
Standard Hours
Flexible
Benefits
Medical
Dental
Vision
short-term disability
long-term disability
Life insurance
401k
Paid Time Off
bonus incentives
Job Description
IST Management is a reputable business process outsourcing company established in 1997 with a workforce exceeding 1,800 employees and operational presence across more than 38 cities nationwide. The company specializes in Facilities and Office Services Management, along with e-Discovery services such as processing, hosting, court reporting, collections, forensics, managed review, and other managed services. As one of the fastest-growing companies within the e-Discovery and facilities management sectors in the United States, IST Management has garnered several prestigious awards and recognitions, including the Nation's Best & Brightest Companies to Work For, the HR Professional Excellence Award from the Society for Human... Show More
Job Requirements
- Minimum 1 year corporate reception experience required
- Ability to confidently interact with clients and visitors
- Excellent communication and interpersonal skills
- Strong problem-solving and organizational abilities
- Proficiency in Microsoft Office including Outlook and Excel
- Ability to manage multiple tasks efficiently
- Professional and approachable demeanor
- Availability to work 8am to 5pm with overtime flexibility
Job Qualifications
- High school diploma or GED required
- Authorization to work in the US required
- Microsoft Office proficiency required
- Relevant hospitality or administrative experience preferred
- Typing speed of 45 wpm with good spelling and grammar
- Effective and professional verbal communication skills
- Strong organizational and calendar management skills
- Professional appearance and outgoing demeanor
- Ability to comprehend and write correspondence
- English language proficiency required
- Additional languages a plus
Job Duties
- Serve as the voice and face of the firm
- Answer and screen all incoming external and internal telephone calls
- Inform Conference and Events Coordinator and Facilities Manager of any facilities issues
- Ensure client reception area is clean and professional, maintaining confidentiality
- Book conference rooms and coordinate meeting requirements such as A/V and catering
- Assist clients and visitors with arrivals, departures, and administrative support
- Identify and resolve problems promptly with poise
- Anticipate client needs and provide exceptional hospitality services
- Provide information and technical assistance related to conference calls
- Assist with event preparation including envelope stuffing, name tags, and light administrative tasks
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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