Experienced Receptionist/Hospitality Support

IST Management is a reputable business process outsourcing company established in 1997 with a workforce exceeding 1,800 employees and operational presence across more than 38 cities nationwide. The company specializes in Facilities and Office Services Management, along with e-Discovery services such as processing, hosting, court reporting, collections, forensics, managed review, and other managed services. As one of the fastest-growing companies within the e-Discovery and facilities management sectors in the United States, IST Management has garnered several prestigious awards and recognitions, including the Nation's Best & Brightest Companies to Work For, the HR Professional Excellence Award from the Society for Human Resource Management, and a place on the INC 5000 list. IST Management also proudly partners with the Military Spouse Employment Partnership and actively contributes to the Hiring Our Heroes initiative, demonstrating its commitment to providing employment opportunities for active and former servicemembers. Additional company information is available at istmanagement.com.

This opportunity is for an experienced Corporate Receptionist to join IST Management's team in New York City. Candidates should have at least one year of corporate reception experience to be considered. The role focuses on creating a warm, professional, and inviting atmosphere for both clients and guests by delivering exemplary customer service. Working hours are from 8am to 5pm, with flexibility required to accommodate overtime when needed. Compensation ranges between $25.00 and $27.00 per hour. The Corporate Receptionist plays a key role in office services and facilities coordination, ensuring a seamless and efficient operation within the corporate environment.

Key responsibilities include managing incoming calls and visitor interactions with a highly professional demeanor, maintaining the reception area’s appearance and confidentiality standards, booking conference rooms while coordinating meeting logistics including audio-visual and catering requirements, and assisting clients and visitors with various needs such as transportation, hospitality, and event-related support services. The receptionist is also entrusted with problem-solving and adapting to changing circumstances smoothly, always prioritizing the comfort and satisfaction of visitors and company clients.

This role demands excellent communication skills, poise, and the ability to multitask efficiently in a fast-paced, high-volume office setting. Knowledge of Microsoft Office suite and strong typing skills are essential, as is a professional appearance and friendly, positive attitude. The company supports reasonable accommodations for applicants with disabilities and emphasizes its policy of equal employment opportunity. Benefits include medical, dental, vision coverage, short- and long-term disability, life insurance, 401k plans, paid time off, and bonus incentives, reflecting IST Management’s commitment to employee well-being and professional growth.