Experienced Liquid Chromatography Mass Spec Field Service Engineer

Pace Analytical is a leading company committed to making the world a safer and healthier place by advancing science and innovation. As a reputable provider of analytical services, Pace Analytical supports businesses and communities in improving health and safety through cutting-edge technology and expert scientific knowledge. With a strong mission to continuously push the boundaries of science and deliver accurate and reliable results, Pace Analytical offers a collaborative and dynamic work environment where curiosity, talent, and drive are valued and nurtured. Employees are encouraged to contribute to impactful projects that enhance public health and environmental safety, participating in meaningful work that makes a positive difference across various industries and communities.

The role available is a specialized position focused on the maintenance, repair, and qualification testing of advanced analytical instrumentation, specifically HPLC, UPLC, LC/MS, and LC/MS/MS systems. This full-time position operates on a Monday to Friday schedule from 8:00 AM to 5:00 PM, with an opportunity to engage in overnight travel between 25 to 50 percent of the time depending on location. The salary range for this role is competitive, ranging from $90,000 to $150,000 per year, reflecting the advanced expertise required.

As a key member of the technical team, the successful candidate will be responsible for providing expert-level maintenance and troubleshooting for complex analytical instrumentation. This includes performing calibration and qualification tasks, recommending system improvements, and managing inventory for supplies and parts necessary to maintain instrument functionality. The role requires advanced knowledge in instrumentation and software to deliver precise and effective solutions, along with the ability to draft and revise technical documentation, such as standard operating procedures and testing protocols.

Interaction with customers and internal staff is an essential part of the role, where the candidate will provide detailed explanations of troubleshooting processes and outcomes, supporting decision-making and enhancing operational efficiency. The position also demands participation in cross-functional projects, presenting insights to management, and offering expert counsel to staff and leadership regarding equipment policies and procedures. Adherence to standard operating procedures and rigorous quality assurance through audits and operational reviews is a critical component to ensure the accuracy and reliability of equipment performance.

Pace Analytical places a strong emphasis on teamwork and interpersonal skills, fostering a cooperative and respectful workplace environment. Candidates must be ready to contribute to the collective goals of their department while upholding the company’s mission to protect and improve global health. The company offers a comprehensive benefits package, including medical, dental, vision insurance, 401K with immediate vesting on employer match, paid time off, wellness programs, tuition reimbursement, and more, supporting employees' well-being and professional growth. This role is ideal for highly skilled professionals who are passionate about leveraging their technical expertise to advance science and positively impact public health and safety.