Experienced Host/Hostess

Job Overview

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Employment Type

Full-time
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Vision Insurance
Dental Insurance
401(k)
Vacation pay
sick pay
Paid holidays
Employee Referral Program
hotel discounts

Job Description

Ondus is a dynamic and customer-centric establishment that takes pride in providing exceptional dining experiences. As a restaurant that values guest satisfaction and operational excellence, Ondus offers a welcoming atmosphere where the team is dedicated to delivering attentive and engaging service. Our focus is on creating memorable moments for our guests by combining quality food, inviting ambiance, and a friendly team. We believe that every interaction counts and that outstanding hospitality is the key to our success. Ondus is committed to fostering a positive work environment where employees can thrive and grow professionally while contributing to a seamless restaurant experience.

The role of Experienced Host/Hostess at Ondus is an essential part of our front-of-house team. This position involves being the first point of contact for arriving guests, ensuring they are greeted warmly and seated promptly. The Host/Hostess manages the flow of guests to maximize seating efficiency while maintaining a courteous and professional demeanor. Responsibilities include processing cashier transactions accurately and efficiently, contributing to the smooth operation of the restaurant. Our Experienced Host/Hostess embodies a friendly and personable style, anticipating the needs of guests before they ask and ensuring every customer feels welcomed and valued.

In this role, the host/hostess must comply with established standards for greeting and seating guests, such as walking within two feet of guests while escorting them to their table, pulling out chairs, handing an open menu, and introducing the server. Additionally, they promote the menu, facilities, services, hours of operation, and any current promotional programs. This position offers opportunities for advancement within the company and access to support from our talent team to help you reach your career growth goals. Ondus also provides benefits including health, vision, and dental insurance, 401(k) retirement plans, paid vacation and sick leave, paid holidays, an employee referral program, and hotel discounts for you and your friends and family. We are dedicated to equal opportunity employment and uphold a policy that prohibits discrimination and harassment in any form, ensuring a respectful and inclusive workplace for all employees.

Job Requirements

  • High school diploma or GED preferred
  • Some experience with restaurant computer systems
  • Experience handling cash and credit card procedures
  • Basic math skills
  • Attention to detail
  • Ability and flexibility to work various shifts including evenings, weekends, and holidays

Job Qualifications

  • High school diploma or GED preferred
  • Some experience with restaurant computer systems
  • Experience handling cash and credit card procedures
  • Basic math skills
  • Attention to detail
  • Ability and flexibility to work various shifts including evenings, weekends, and holidays

Job Duties

  • Greet and seat arriving guests promptly and courteously
  • Process cashier transactions accurately and promptly
  • Anticipate customer needs before they are asked
  • Comply with standards for greeting and seating including walking within two feet of guests, pulling out chairs, and introducing servers
  • Promote menu, facilities, services, hours of operation, and promotional programs
  • Maintain friendly and personable guest interactions
  • Assist with upselling specials where appropriate

Job Criteria

Experience

Mid Level (3-7 years)


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