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Experienced Cake Decorator - BID

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development

Job Description

Giant Eagle is a prominent supermarket chain committed to nourishing life's moments, big and small, by delivering quality, service, and everyday value to its customers. Renowned for its dedication to both its community and team members, Giant Eagle fosters a culture of compassion, care, and respect, creating a supportive environment where employees can grow, win, and thrive together. As a company, Giant Eagle emphasizes building lifelong relationships with its customers by focusing on understanding and exceeding their needs, positioning itself as not just a grocery store, but a vital part of the community. With a vision of nurturing talent and helping team members build meaningful careers, Giant Eagle offers opportunities for professional development and personal growth within a dynamic and inclusive workplace.

The role of Cake Decorator at Giant Eagle is pivotal in ensuring that the bakery's products are not only delicious but visually captivating, contributing significantly to customer satisfaction and store success. This full-time position involves preparing and decorating cakes and other bakery items, maintaining the freshness and quality of products available for sale, and inspiring a passion for food both within the team and among customers. As a Cake Decorator, you will interact directly with guests, taking special orders, providing outstanding customer service, and sharing your creativity and culinary skills to make special occasions memorable.

This role requires a team-oriented individual who understands that success comes from supporting colleagues and helping the entire team excel. You will be responsible for following merchandising principles to optimize sales while exceeding customer expectations. The Cake Decorator must efficiently manage stock, adhere to safety and sanitation regulations rigorously, and maintain cleanliness in all bakery-related areas. Key responsibilities include icing and decorating cakes using various tools, preparing icing mixtures by following recipes and measuring ingredients accurately, and ensuring proper product rotation and code dating to maintain freshness.

Candidates for this role should have completed a job-specific skills assessment and have between six to twelve months of hands-on experience or have successfully completed the Giant Eagle Apprenticeship Program. While no high school diploma is required, the ability to lift up to fifty pounds and being at least eighteen years old is necessary. The position demands dedication to maintaining high standards of quality, safety, and customer service, as well as a keen interest in the culinary field and bakery trends. By joining Giant Eagle as a Cake Decorator, you will be part of an innovative bakery team where your creative talents can flourish, and your commitment to excellence will be recognized and rewarded.

Job Requirements

  • Satisfactory completion of job specific skills assessment
  • 6 to 12 months experience or successful completion of the Giant Eagle Apprenticeship program
  • No high school diploma required
  • Ability to lift up to 50 pounds
  • At least 18 years of age

Job Qualifications

  • Satisfactory completion of job specific skills assessment
  • 6 to 12 months experience or successful completion of the Giant Eagle Apprenticeship program
  • No high school diploma required
  • Ability to follow food safety and sanitation guidelines
  • Strong customer service and communication skills
  • Ability to work well in a team environment
  • Basic culinary knowledge and interest in cake decorating

Job Duties

  • Fill tables and cases with cakes by taking product from prep area to sales area
  • Follow proper procedures to ensure store meets out-of-stock percentage goals
  • Apply merchandising principles that will help to generate sales as well as wow the guest
  • Take special orders from guests over the telephone and in person
  • Maintain quality of product for sale by checking sales area for dates and condition of product
  • Document and/or record daily known loss
  • Maintain safety as the top priority in all aspects of our work, for our team members, guests, and products
  • Provide exemplary customer service by greeting customers and ensuring they are able to locate the products they are looking for
  • Inspire your fellow team members and our guests with a passion for food and a willingness to go the extra mile to provide the best product
  • Properly handle products and equipment in accordance with food safety and safety guidelines to ensure a safe shopping environment
  • Maintain cleanliness of equipment, tables, utensils, floor, etc. to ensure that safety and sanitation regulations are met
  • Prepare and decorate product for the bakery cases and displays, rotating product and ensuring code dating procedures are followed and only the freshest product is available for sale
  • Maintain proper safety and sanitation methods, emergency procedures, cleanups, steritech, proper lifting and housekeeping to ensure department standards are met
  • Accurately record special orders on bakery products to ensure the customer is delighted with the finished product
  • Maintain department procedures, daily setups, order taking, understanding copyright policies and proper product rotation
  • Constantly stay on top of new product knowledge and procedures, such as product information by category, special orders, cake program, portion control, seasonal items and mixing colors
  • Ice and decorate cakes by taking prepared icing and applying to cake using spatulas and icing bags
  • Prepare icing and products for all cakes and other decorated items by reading recipes, measuring ingredients, and mixing product
  • Assist in maintaining bakery backroom, cooler and freezer efficiency by unloading deliveries
  • Operate department equipment, including mixers, scales, airbrush gun, knives, cut gloves and personal protective equipment (anti-slip shoes)
  • Assist in other areas as required

Job Criteria

Experience

Entry Level (1-2 years)


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