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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $45,000.00 - $60,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short term disability
401K with company match
Paid Time Off
Holidays
Job Description
Crestron Electronics, Inc is a global leader in automation and control solutions, renowned for its cutting-edge technology that integrates various systems to create smart environments in homes and commercial buildings. As the largest and most recognized brand in the automation industry, Crestron partners with top-tier Fortune 500 companies including Google, Microsoft, Amazon, and LinkedIn, integrating their technology into some of the most prestigious real estate projects worldwide. The company’s innovative solutions encompass audio-visual, lighting, shading, security, building management systems, and HVAC, all controllable at the touch of a button to enhance comfort, convenience, and security.
Crestron’s newest Customer Experience C... Show More
Crestron’s newest Customer Experience C... Show More
Job Requirements
- Ability to be onsite on location in Midtown Manhattan Monday to Friday 8:30 AM to 5:30 PM with occasional overtime past 5:30 PM
- Ability to lift small office equipment and/or boxes up to 20 pounds
Job Qualifications
- 3 to 5 years in a service or support-oriented office or events role
- 3 to 5 years as part of a cross-functional or team-based operation
- Proficiency in Microsoft Office suite including Outlook, Word, Excel, PowerPoint
- Familiarity with CRM systems, visitor management tools, and basic reporting
- Effective communication, presentation and people skills
Job Duties
- Reinforce the effectiveness of the Experience Center Program booking process for the New York location with customer service focus
- Build trust through strong relationship building skills among peers and leaders alike
- Support the planning process for all upcoming visit requests including planning discussions, agenda building, catering requests and tour coordination
- Enhance the customer experience with detail-oriented day-of site preparation, logistics, and hosting including room preparation and possible demo support
- Provide logistical support to Experience and Technical Marketing teams including ordering and tracking of products for various US centers, managing vendor relationships and related inventory
- Promote the program by assisting in the improvements of technical systems including internal website and booking system
- Create unique experiences for customers, dealers and partners every time they walk through the doors
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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