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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Training and Development
Job Description
Our esteemed establishment is a vibrant and dynamic high-volume restaurant dedicated to providing exceptional dining experiences to our guests. We pride ourselves on our commitment to culinary excellence, outstanding customer service, and a welcoming atmosphere that keeps patrons coming back. The restaurant industry thrives on the seamless coordination of various roles, and at our venue, every staff member plays a critical part in ensuring that each guest's visit is memorable for all the right reasons. Our team values professionalism, teamwork, and a dedication to quality—a combination that forms the backbone of our reputation in the competitive restaurant market. We are... Show More
Job Requirements
- High school diploma or equivalent
- One year of experience as a food expediter or related restaurant position in a high-volume restaurant
- Demonstrate a pleasant attitude and energy to ensure exceptional guest service and present a professional demeanor, appearance, and communication skills
- Working knowledge of restaurant floor plans
- Ability to work under pressure and multitask in a fast-paced environment
- Clear communication with guests and team members regarding food and beverage orders and guest questions and concerns
- Ability to read menu offerings, product labels, register screens, pricing, receipts, safety procedures, and operating directions
- Maintain a safe and clean restaurant for guests
- Willing and able to work a flexible schedule including nights, weekends, and holidays
- Obtain and maintain a valid gaming license
- Obtain and maintain a Food Handlers Certificate
- Obtain and maintain MAST certification
Job Qualifications
- High school diploma or equivalent
- One year of experience as a food expediter or other related restaurant position in a high-volume restaurant
- Demonstrate a pleasant attitude and energy to ensure exceptional guest service and present a professional demeanor, appearance, and communication skills in accordance with restaurant guidelines
- Working knowledge of restaurant floor plans
- Ability to work under pressure and multitask in a fast-paced environment
- Clear communication skills with guests and team members regarding food and beverage orders and guest questions and concerns
- Ability to read menu offerings, product labels, register screens, pricing, receipts, safety procedures, and operating directions
- Maintain a safe and clean restaurant environment
Job Duties
- Manage the expediting station during service periods, serving as the communication hub between the kitchen and service staff
- Demonstrate knowledge of all menu offerings and understand detailed descriptions of each item
- Verify food orders for accuracy, presentation, and quality before delivery to guests
- Coordinate with kitchen staff to ensure the timely preparation and delivery of all menu items
- Send complete orders out by table/seat number and follow all ticket requests (i.e., Send Solo, Split, For Table, etc.)
- Deliver food to tables promptly and accurately, describing dishes when appropriate
- Perform line checks to ensure proper par levels of all required products are on hand on an ongoing basis
- Assist servers during peak periods to maintain service efficiency and guest satisfaction
- Ensure all plates, garnishes, and accompaniments meet presentation standards
- Monitor ticket times and communicate delays to appropriate team members
- Maintain the cleanliness of service areas and assist with side work as needed
- Follow all health department regulations and food safety protocols
- Communicate guest preferences, allergies, and special requests clearly to kitchen staff
- Perform other duties and side work as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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