Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $21.56
Work Schedule
Flexible
Benefits
competitive salary
Medical insurance
Dental Insurance
New parental leave pay
Training and Development
employee discount
Complimentary employee meals
401k Retirement Plan
Job Description
Four Seasons is a globally recognized luxury hospitality company renowned for its commitment to exceptional service, quality, and guest experiences. It is powered by a dedicated and passionate team that strives to continually improve and deliver personalized experiences with genuine warmth and care. Four Seasons values its employees as its greatest asset, fostering a positive and inclusive company culture that respects and supports each individual. With locations worldwide, Four Seasons has established a reputation for elegance, professionalism, and delivering memorable moments to guests, residents, and partners.
At the Napa Valley location, Four Seasons offers guests a unique experience nestled in the heart of one of North America’s premier wine regions. This Forbes Travel Guide Five-Star resort gives visitors access to world-class amenities including the Michelin-starred Auro restaurant, Spa Talisa’s revitalizing treatments, and stunning views of the surrounding vineyards. The resort blends luxury and nature in a way that cultivates relaxation, indulgence, and connection.
The role at Four Seasons Napa Valley is designed for a dynamic and service-oriented individual who will support kitchen and service teams at TRUSS Restaurant + Bar. This position requires excellent communication skills to coordinate seamlessly between the front of house (FOH), back of house (BOH), and guests to ensure a smooth and efficient operation. The role involves inspecting dishes to verify presentation and quality standards, assisting with restaurant setup and breakdown, and supporting guest service by assisting with orders and removing items as needed. Maintaining cleanliness, order, and timely communication under high-demand scenarios are critical to success in this role.
Ideal candidates bring at least one year of food and beverage service experience and a sensitivity to menu items and allergies. Skills in multitasking, problem-solving, and working harmoniously with team members are essential. The position values previous experience in luxury hospitality and prefers candidates with a background in culinary education or training. This role is full-time, hourly at $21.56, and emphasizes flexibility across morning, mid-day, and evening shifts to support 24/7 operations.
Four Seasons not only offers competitive wages but also a comprehensive benefits package including medical and dental options after 30 days, parental leave, training and development opportunities, employee discounts at Four Seasons properties worldwide, and more. This commitment to employee well-being and growth underpins Four Seasons’ approach to creating an outstanding workplace culture where team members can thrive while creating unforgettable guest experiences. Candidates must have valid US work authorization as this position does not offer work sponsorship.
At the Napa Valley location, Four Seasons offers guests a unique experience nestled in the heart of one of North America’s premier wine regions. This Forbes Travel Guide Five-Star resort gives visitors access to world-class amenities including the Michelin-starred Auro restaurant, Spa Talisa’s revitalizing treatments, and stunning views of the surrounding vineyards. The resort blends luxury and nature in a way that cultivates relaxation, indulgence, and connection.
The role at Four Seasons Napa Valley is designed for a dynamic and service-oriented individual who will support kitchen and service teams at TRUSS Restaurant + Bar. This position requires excellent communication skills to coordinate seamlessly between the front of house (FOH), back of house (BOH), and guests to ensure a smooth and efficient operation. The role involves inspecting dishes to verify presentation and quality standards, assisting with restaurant setup and breakdown, and supporting guest service by assisting with orders and removing items as needed. Maintaining cleanliness, order, and timely communication under high-demand scenarios are critical to success in this role.
Ideal candidates bring at least one year of food and beverage service experience and a sensitivity to menu items and allergies. Skills in multitasking, problem-solving, and working harmoniously with team members are essential. The position values previous experience in luxury hospitality and prefers candidates with a background in culinary education or training. This role is full-time, hourly at $21.56, and emphasizes flexibility across morning, mid-day, and evening shifts to support 24/7 operations.
Four Seasons not only offers competitive wages but also a comprehensive benefits package including medical and dental options after 30 days, parental leave, training and development opportunities, employee discounts at Four Seasons properties worldwide, and more. This commitment to employee well-being and growth underpins Four Seasons’ approach to creating an outstanding workplace culture where team members can thrive while creating unforgettable guest experiences. Candidates must have valid US work authorization as this position does not offer work sponsorship.
Job Requirements
- Minimum one year food and beverage service or equivalent
- Knowledge of menu items and allergies
- Ability to communicate clearly and professionally
- Ability to stand for 8 hours
- Able to lift and carry up to 20 pounds
- Previous experience in a luxury environment preferred
- High school education or culinary education preferred
- Ability to multitask in a high-volume environment
- Strong problem-solving skills
Job Qualifications
- Minimum one year food and beverage service or equivalent experience
- Knowledge of menu items and possible allergies
- Ability to communicate professionally and accurately
- Previous experience in a luxury environment highly desirable
- High school education, cooking school or culinary institute education preferred
- Ability to multitask in a high-volume and demanding environment
- Strong problem-solving skills and ability to handle difficult situations and guests
Job Duties
- Communicate clearly and efficiently with front of house, back of house, and guests
- Anticipate guest needs, ascertain satisfaction, and respond urgently to guest concerns and requests
- Assist in the setup and breakdown of kitchen pass
- Assist with restaurant setup for service
- Polish and stock silverware, glassware, and linen before and after service
- Prepare garnishes for service
- Maintain cleanliness and orderliness throughout the restaurant during shift
- Assist with guest service including retrieving and delivering food, and clearing tables
- Work harmoniously and professionally with coworkers and supervisors
- Coordinate back of house and servers to maintain efficient service
- Check dishes for accuracy, presentation, and consistency
- Inform culinary team of pace and flow of service and dictate flow if necessary
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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