Job Overview
Compensation
Hourly
Range $11.00 - $16.50
Benefits
Health Insurance
Dental Insurance
Paid Time Off
career training
Employee Discounts
flexible schedule
Retirement Plan
Job Description
Eli's Restaurant Group is a well-regarded collection of dining establishments known for their exceptional food quality, outstanding service, and welcoming atmosphere. This group is celebrated within the hospitality industry for fostering an environment that values creativity, passion, and dedication among its staff. Known as great places to work, their restaurants emphasize employee growth and satisfaction alongside customer experience. Eli's Restaurant Group is committed to providing its teams with comprehensive training, competitive benefits, and a supportive workplace culture that encourages career advancement. This approach not only enhances the dining experience for guests but also ensures that staff are motivated and empowered to excel in their roles.
The role of Expediters and Runners at Eli's is vital in maintaining the high standards the group is known for. Tasked with assisting in delivering the signature Eli's experience, these team members operate in the fast-paced, dynamic environment of the restaurant floor and kitchen. Expediters ensure that dishes are prepared and delivered to guests promptly and according to strict quality guidelines. Runners work closely with the service staff to support smooth operations by maintaining table and floor service, responding promptly to guest requests, and upholding the company’s values throughout each shift. This position requires energetic and efficient individuals who are knowledgeable about the menu and can communicate effectively with both the kitchen staff and front-of-house teams to provide seamless service. The hiring is for a full-time role that offers opportunities to develop skills in a high-volume service environment with a focus on teamwork and attention to detail. With an emphasis on service excellence and guest satisfaction, the position is perfect for those passionate about hospitality and eager to grow their careers within a renowned restaurant group.
The role of Expediters and Runners at Eli's is vital in maintaining the high standards the group is known for. Tasked with assisting in delivering the signature Eli's experience, these team members operate in the fast-paced, dynamic environment of the restaurant floor and kitchen. Expediters ensure that dishes are prepared and delivered to guests promptly and according to strict quality guidelines. Runners work closely with the service staff to support smooth operations by maintaining table and floor service, responding promptly to guest requests, and upholding the company’s values throughout each shift. This position requires energetic and efficient individuals who are knowledgeable about the menu and can communicate effectively with both the kitchen staff and front-of-house teams to provide seamless service. The hiring is for a full-time role that offers opportunities to develop skills in a high-volume service environment with a focus on teamwork and attention to detail. With an emphasis on service excellence and guest satisfaction, the position is perfect for those passionate about hospitality and eager to grow their careers within a renowned restaurant group.
Job Requirements
- Minimum 2 years serving, expeditor, and runner experience in a high volume environment
- strong food and beverage knowledge and a passion for the service industry
- excellent communication, interpersonal skills, and a collaborative attitude
- must possess exceptional work ethic, strong attention to detail, strong multi-tasking and organizational skills, and a collaborative attitude
- receptive to constructive criticism and performance feedback
- ability to demonstrate quick thinking and adaptability in a constantly changing environment
- beer and wine knowledge preferred
Job Qualifications
- Minimum 2 years serving, expeditor, and runner experience in a high volume environment
- strong food and beverage knowledge and a passion for the service industry
- excellent communication, interpersonal skills, and a collaborative attitude
- exceptional work ethic, strong attention to detail, strong multi-tasking and organizational skills
- receptive to constructive criticism and performance feedback
- ability to demonstrate quick thinking and adaptability in a constantly changing environment
- beer and wine knowledge preferred
Job Duties
- Provide knowledgeable, friendly and attentive, efficient, friendly, energetic, and thoughtful service at all times
- support service team with ongoing table and floor maintenance, including, but not limited to: water service, clearing and cleaning tables and resetting tables with proper tableware
- respond appropriately to any guest requests or issues by communicating effectively with the proper server or management
- assist in the cleaning and polishing of all tableware
- receive instruction from multiple sources and prioritize tasks effectively
- communicate effectively with all team members including the kitchen line
- support team members in the completion of their duties to ensure satisfaction of all guests before, during, and after service
- have ability to recite basic menu knowledge and run food to tables if needed
- be knowledgeable of the restaurant and its history
- quickly and correctly transport food from the kitchen to the guest
- up-to-date knowledge of menu items including major components, unfamiliar ingredients, and appropriate utensils for service
- adhere to all company service standards and protocols
- understand and execute food safety and allergies protocols
- communicate necessary dining room information
- assist servers and bartenders by communicating 86s, menu changes, and/or other food related information
- assist in maintaining the cleanliness of service tools and service areas
- support team members in the completion of their duties to ensure satisfaction of all guests before, during, and after service
- stocking and preparing service related items
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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