Expediter / Runner

New Haven, CT, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $11.00 - $16.75

Work Schedule

Standard Hours

Day Shifts

Benefits

Health Insurance

Career-long training

development opportunities

Employee Discounts

supportive work environment

flexible scheduling

growth opportunities

Job Description

Eli's Restaurant Group is a renowned establishment recognized for its exceptional food, outstanding service, and a work environment that values creativity, passion, and drive. The group proudly hires and supports individuals who are committed to being the best in the hospitality industry. By fostering a culture of continuous growth and development, Eli's ensures that its team members receive career-long training, top-tier benefits, and ample opportunities to advance within the company.

Eli's Restaurant Group operates a collection of restaurants that serve a diverse range of culinary delights in a friendly, fast-paced atmosphere. The company is celebrated for maintaining high standar... Show More

Job Requirements

Minimum 2 years serving, expeditor, and runner experience in a high volume environment
Strong food and beverage knowledge and a passion for the service industry
Excellent communication, interpersonal skills, and a collaborative attitude
Must possess exceptional work ethic, strong attention to detail, strong multi-tasking and organizational skills, and a collaborative attitude
Receptive to constructive criticism and performance feedback
Ability to demonstrate quick thinking and adaptability in a constantly changing environment
Beer and wine knowledge preferred

Job Qualifications

Minimum 2 years serving, expeditor, and runner experience in a high volume environment
Strong food and beverage knowledge and a passion for the service industry
Excellent communication, interpersonal skills, and a collaborative attitude
Must possess exceptional work ethic, strong attention to detail, strong multi-tasking and organizational skills, and a collaborative attitude
Receptive to constructive criticism and performance feedback
Ability to demonstrate quick thinking and adaptability in a constantly changing environment
Beer and wine knowledge preferred

Job Duties

Provide knowledgeable, friendly and attentive, efficient, friendly, energetic, and thoughtful service at all times
Support service team with ongoing table and floor maintenance, including, but not limited to: water service, clearing and cleaning tables and resetting tables with proper tableware
Respond appropriately to any guest requests or issues by communicating effectively with the proper server or management
Assist in the cleaning and polishing of all tableware
Receive instruction from multiple sources and prioritize tasks effectively
Communicate effectively with all team members including the kitchen line
Support team members in the completion of their duties to ensure satisfaction of all guests before, during, and after service
Have ability to recite basic menu knowledge and run food to tables if needed
Be knowledgeable of the restaurant and its history
Quickly and correctly transport food from the kitchen to the guest
Up-to-date knowledge of menu items including major components, unfamiliar ingredients, and appropriate utensils for service
Adhere to all company service standards and protocols
Understand and execute food safety and allergies protocols
Communicate necessary dining room information
Assist servers and bartenders by communicating 86s, menu changes, and/or other food related information
Assist in maintaining the cleanliness of service tools and service areas
Support team members in the completion of their duties to ensure satisfaction of all guests before, during, and after service
Stocking and preparing service related items

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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