Exhibitor Showsite Coordinator

Global Experience Specialists (GES) is a leading provider in the tradeshow, convention, and special event industry, delivering comprehensive event solutions that span every facet of exhibitions and event management. With decades of experience, GES specializes in creating dynamic environments where businesses can showcase their products and services and connect meaningfully with their audiences. The company is recognized for its commitment to innovation, customer service excellence, and its ability to deliver customized solutions that meet the diverse needs of exhibitors and event organizers across the globe.

This position, Exhibitor Showsite Coordinator, is central to GES's mission of providing outstanding support and operational excellence to customers who exhibit at a variety of events including tradeshows, conventions, and special events produced by GES. The coordinator plays a pivotal role in ensuring a seamless experience from the pre-show planning stages through to onsite execution and post-show activities. Reporting directly to the Manager of Exhibitor Success, this role is ideal for candidates who are organized, detail-oriented, and passionate about customer service and event coordination.

The Exhibitor Showsite Coordinator is responsible for a wide array of duties that encompass all aspects of the exhibitor’s on-site experience. This includes active participation in the pre-show planning process to ensure all preparations meet customer expectations and event requirements. During the event, the coordinator manages critical daily tasks such as setting up and breaking down the service center, maintaining and processing orders, labor allocations, billing, and collections. This position demands meticulous attention to detail to accurately conduct invoice reviews with customers, ensuring clarity and satisfaction with financial transactions.

Beyond administrative tasks, the Exhibitor Showsite Coordinator acts as the frontline liaison between exhibitors and internal GES teams, fostering strong communication and collaboration to resolve challenges and deliver a positive event experience. The role requires a customer service mindset, adaptability to changing schedules and demands, and the ability to work effectively both independently and as part of a team. Due to the nature of events, the position involves flexibility to work nights, weekends, and overtime during busy periods, as well as the capacity to travel extensively—up to 50-75% of the time—to support various GES facilities nationally.

This role offers opportunities for professional growth within a dynamic company that values teamwork and employee development. GES supports its employees with a comprehensive benefits package, competitive salaries, and various programs aimed at career progression and personal wellness. The Exhibitor Showsite Coordinator position is an excellent fit for individuals seeking to leverage their customer service experience and project coordination skills in a fast-paced, engaging industry environment.