Executive Steward

The Ritz-Carlton, located at 100 Carondelet Plaza in Clayton, Missouri, is a distinguished luxury hotel brand under the Marriott International portfolio. Renowned worldwide for its exemplary hospitality and iconic Gold Standards, The Ritz-Carlton has set the benchmark in luxury service for over a century. With more than 100 award-winning properties globally, The Ritz-Carlton Ladies and Gentlemen strive to create memorable experiences that guests cherish long after their stay. The brand embodies a culture where creativity, compassion, and excellence converge, empowering employees to deliver unparalleled service and guest satisfaction. As part of Marriott International, The Ritz-Carlton is committed to fostering an inclusive and welcoming environment that values the diverse backgrounds, talents, and experiences of its associates. The company is an equal opportunity employer dedicated to non-discrimination on all protected bases, including disability and veteran status.

This full-time Management position, based at The Ritz-Carlton Clayton, Missouri, offers an annual salary ranging from $65,000 to $88,000, with additional bonus eligibility. The role focuses on managing the daily kitchen utility operations and the supporting staff who are critical to the smooth functioning of the culinary and food service areas. Key responsibilities include overseeing dish room operations, night cleaning, back dock maintenance, banquet plating, and food running. The position supervises kitchen employees not directly involved in cooking, such as dishwashers and kitchen helpers, with a strong emphasis on maintaining operational efficiency, safety, and sanitation standards.

As a Kitchen Utility Manager, you will lead with integrity and vision, providing clear direction to your team while ensuring the availability of supplies, equipment, uniforms, and tools necessary for team members to perform their duties effectively. You will be instrumental in scheduling events and activities, conducting inventories for china, glass, silver, food, liquor, and smallware, and controlling costs by preventing losses and adhering to budgets. The role demands a proactive approach to maintaining equipment and work areas, enforcing cleaning routines and machinery use, and ensuring compliance with all relevant laws and sanitation standards.

This leadership position requires fostering a culture of trust, cooperation, and mutual respect among team members while continuously striving to improve service performance and enhance the guest experience. You will play a vital role in recruiting, training, and managing employees, setting performance standards, providing feedback, and addressing any disciplinary matters as per company procedures. Collaboration with executives and peers is essential to keep everyone informed and aligned regarding operational goals and improvements. Ultimately, your efforts will contribute to sustaining The Ritz-Carlton’s reputation as a global leader in luxury hospitality by upholding the Gold Standards, including the Employee Promise, Credo, and Service Values.

Joining The Ritz-Carlton means becoming part of a world-class team where you can do your best work, begin your purpose, belong to an amazing global community, and become the best version of yourself. This position is ideal for candidates passionate about hospitality, who are skilled at leading teams, managing operations, and delivering exceptional customer service in a dynamic and prestigious environment.