Executive Steward

The Westin Copley Place Boston is a distinguished hotel located at 10 Huntington Avenue in Boston, Massachusetts. It operates as part of Marriott International, a global leader in the hospitality industry committed to providing exceptional guest experiences and fostering a diverse and inclusive workplace. This full-time management position is based on-site at the hotel, offering an annual salary range of $70,000 to $96,000 with eligibility for bonuses. Parking is provided for employees, emphasizing convenience for those who choose to commute by car.

This role centers around managing the daily kitchen utility operations, a critical function within the food and beverage sector of the hotel industry. Candidates will oversee a variety of operational areas including dish room operations, night cleaning, back dock cleaning and maintenance, banquet plating, and food running. The position primarily supervises kitchen employees who are not directly engaged in cooking, such as dishwashers and kitchen helpers. This role requires a dynamic leader who can effectively manage large teams within a collective bargaining agreement (CBA) environment, a preferred qualification that indicates experience with unionized staff and complex team structures.

The ideal candidate will be responsible for continuously improving both guest and employee satisfaction, ensuring that service quality meets the high standards expected by The Westin brand while maintaining a strict operating budget. Responsibilities include ordering and managing necessary supplies, scheduling work and events, conducting inventories of serviceware and equipment, ensuring compliance with food handling and sanitation standards, and promoting workplace safety. The role demands strong communication and leadership skills to motivate the team, enforce loss prevention policies, and maintain productivity.

As a leader, this position involves fostering a collaborative work environment where mutual trust, respect, and cooperation are paramount. The candidate will actively participate in human resource activities such as recruiting, interviewing, hiring, training, and performance management of staff, including adherence to disciplinary procedures in line with company policies. There is an emphasis on creating a positive workplace culture that encourages employee feedback and supports continuous improvement of service performance.

The Westin Copley Place is part of Marriott International's global commitment to equality and diversity, welcoming associates from all backgrounds and ensuring a non-discriminatory work environment. The brand aligns itself with a wellness mission that empowers both guests and associates to embrace well-being practices. Colleagues in this role are encouraged to maintain their well-being physically and mentally, aligning personal health with professional excellence. This leadership role offers a unique opportunity to contribute to a renowned hospitality brand while advancing one's career in a supportive, inclusive, and growth-oriented workplace.