Executive Sous Chef- Commissary Bake Shop

Gaylord Hotels, part of Marriott International, is a distinguished name in the hospitality industry known for its innovative approach to meetings and experiences. Rooted in expertise and leadership, Gaylord Hotels provides environments, services, and programming that bring people together in extraordinary ways. The brand prides itself on its STARs - associates who are creative, entrepreneurial, and dedicated to delivering thoughtful and big-hearted service to guests. As part of a portfolio of Marriott International brands, Gaylord Hotels offers an exceptional workplace culture that values inclusivity and diversity. The company is committed to being an equal opportunity employer, fostering an environment where associates' unique backgrounds, talents, and experiences are embraced and celebrated. This commitment to non-discrimination extends across disability, veteran status, and other legally protected bases, ensuring a supportive and respectful workplace for all.

The Culinary Kitchen Manager at Gaylord Hotels, located in Nashville, Tennessee, plays a pivotal role in the food and beverage operations of the property. This full-time management position offers an annual pay range of $104,000 to $134,000 with bonus eligibility, reflecting the importance of the role within the organization. The Culinary Kitchen Manager exhibits culinary talents by performing tasks personally while assisting in leading the kitchen staff and managing all food-related functions. The role is central to continuously improving guest and employee satisfaction while maximizing the financial performance of the kitchen operations.

Key responsibilities include overseeing all kitchen areas such as banquets, room service, restaurants, bar/lounge, employee cafeteria, and support areas including dish room and purchasing as applicable. The manager guides and develops staff, ensuring sanitation and food standards are consistently met. They provide direction for day-to-day operations and can perform employee duties when necessary, demonstrating deep knowledge of all roles. Leadership qualities such as honesty, integrity, and effective communication are vital, as the manager advocates sound financial and business decision making and leads by example.

The Culinary Kitchen Manager sets and maintains goals related to culinary functions, including performance, budget, and team goals. They develop control procedures for purchasing and receiving, manage controllable expenses, participate in budgeting, and enforce brand safety standards. Ensuring culinary standards are met involves menu development, monitoring food quality, presentation, and compliance with food handling and sanitation standards. This manager also plays a critical role in delivering exceptional customer service by supporting service behaviors that surpass expectations, handling guest feedback and complaints, and empowering employees to maintain high service levels.

From a human resources perspective, the Culinary Kitchen Manager identifies developmental needs, coaches and mentors staff, administers performance appraisals, and manages disciplinary procedures. Collaboration with other departments like banquet and catering enhances training on food knowledge and menu composition. The role also involves communicating with executive teams and subordinates effectively and analyzing information to solve problems and choose the best solutions.

Joining Gaylord Hotels means becoming part of an amazing global team, with opportunities far beyond traditional hotel experiences. The company emphasizes the importance of being where you can do your best work, begin your purpose, belong, and become the best version of yourself, fostering a fulfilling and rewarding career environment.