Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee recognition programs
Professional development opportunities
flexible scheduling

Job Description

The hiring establishment is a dynamic and reputable hotel or hospitality company that emphasizes excellence in its culinary and food and beverage operations. Known for delivering high-quality guest experiences, the company takes pride in maintaining a strong commitment to customer satisfaction, employee development, and operational efficiency. With a focus on diversity, equity, inclusion, and environmental and societal impact, this employer fosters a supportive and progressive workplace culture where the culinary team is a cornerstone of success and guest enjoyment. The company values leadership, teamwork, and innovation, consistently striving to exceed standards and deliver exceptional dining experiences. Employment here typically involves a full-time position within the kitchen leadership team, often with competitive compensation reflective of experience and skills in culinary management.

The role available is for a Kitchen Manager or similar leadership position responsible for the overall success of daily kitchen operations. This position requires a hands-on culinary leader who combines managerial expertise with practical cooking skills, setting a high standard for food quality, presentation, and guest satisfaction. The role entails direct supervision and development of kitchen staff, ensuring adherence to food handling, sanitation policies, and compliance with all applicable health and safety regulations including OSHA and local health departments.

As a key figure in the hotel’s culinary operations, the Kitchen Manager leads by example, performs daily kitchen tasks, and fosters a positive work environment that promotes mutual respect, cooperation, and continuous improvement. Responsibilities include managing the kitchen budget, operating within financial goals, assisting the Executive Chef with menu development, and ensuring all kitchen functions operate smoothly and efficiently. Strategic communication, team-building, coaching, and problem-solving skills are essential in this role. The manager also ensures compliance with company standards while encouraging creativity and innovation in food preparation and presentation.

This leadership position requires a combination of culinary expertise, strong interpersonal skills, and operational management capabilities. It is ideal for a culinary professional who wants to grow within a respected hospitality organization, gain experience in managing a busy kitchen environment, and positively impact both employee and guest experiences. This role also involves participating in performance management, staff recognition, and continuous training efforts to build a successful, high-performing kitchen team.

Overall, the Kitchen Manager role offers the opportunity to be an integral part of a hotel’s success, effectively balancing hands-on culinary tasks and team leadership while contributing to a culture of excellence and accountability. This position is designed to help the organization maintain superior food standards, deliver exceptional service, and achieve financial objectives through effective kitchen management and staff development.

Job Requirements

  • high school diploma or GED
  • 4 years experience in the culinary, food and beverage, or related professional area
  • OR 2-year degree from an accredited university in culinary arts, hotel and restaurant management, or related major
  • 2 years experience in the culinary, food and beverage, or related professional area

Job Qualifications

  • high school diploma or GED
  • 4 years experience in the culinary, food and beverage, or related professional area
  • OR 2-year degree from an accredited university in culinary arts, hotel and restaurant management, or related major
  • 2 years experience in the culinary, food and beverage, or related professional area
  • ability to prepare and present meals utilizing culinary principles, standards, techniques and equipment
  • knowledge of techniques and equipment for preparing and presenting food products including storage, handling techniques and sanitation standards
  • ability to add, subtract, multiply, or divide quickly and correctly
  • using mathematics to solve problems
  • understanding written sentences and paragraphs in work related documents
  • communicating effectively in writing as appropriate for the needs of the audience
  • ability to listen to and understand information and ideas presented through spoken words and sentences
  • ability to come up with unusual or clever ideas about products, services or situations or to develop creative ways to solve a problem
  • knowledge of principles and processes for providing customer and personal services including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
  • ability to effectively adjust to major changes in work tasks or the work environment
  • skilled at focusing and guiding others in accomplishing work objectives
  • skilled at building a cohesive team and facilitating goal accomplishment
  • ability to interact with others in an honest, fair and respectful way giving others confidence in one’s intentions and those of the organization
  • skilled at clearly conveying information and ideas through a variety of media
  • ability to develop and sustain productive customer relationships actively seeking information to understand and address customers’ needs
  • sets high standards of performance for self and others assuming responsibility and accountability for successfully completing assignments or tasks
  • skilled at establishing courses of action for self and others to ensure work is completed efficiently
  • ability to identify and understand issues, problems, and opportunities using effective approaches for choosing a course of action or developing solutions

Job Duties

  • supervises kitchen shift operations and ensures compliance with all food and beverage policies, standards and procedures
  • ensures hotel policies are administered fairly and consistently
  • recognizes superior quality products, presentations and flavor
  • ensures compliance with food handling and sanitation standards
  • ensures compliance with all local, state and federal regulations including OSHA, ASI and health department
  • interacts with guests to obtain feedback on product quality and service levels
  • participates in employee progressive discipline procedures
  • celebrates successes and publicly recognizes the contributions of team members
  • understands the impact of department's operation on overall hotel financial goals and objectives and manages to achieve or exceed budgeted goals
  • ensures disciplinary procedures and documentation are completed according to standard and local operating procedures and supports the peer review process
  • solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns
  • assists the executive chef with menu development
  • assists executive chef with all kitchen operations
  • strives to improve service performance
  • performs all duties of kitchen managers and employees as necessary
  • empowers employees to provide excellent customer service
  • participates in the employee performance appraisal process, providing feedback as needed
  • comprehends budgets, operating statements and payroll progress reports as needed to assist in financial management
  • demonstrates a positive example for guest relations
  • ensures employee recognition is taking place on all shifts
  • participates in ongoing employee recognition program
  • ensures employees maintain required food handling and sanitation certifications
  • reviews staffing levels to ensure guest service, operational needs and financial objectives are met
  • calculates accurate theoretical and weighted food costs
  • estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily
  • assists executive chef with developing and coaching direct reports including completion of leadership performance process
  • attends and participates in all pertinent meetings
  • leads shifts while personally preparing food items and executing requests based on required specifications
  • prepares and cooks foods of all types, either on a regular basis or for special guests or functions
  • supervises and coordinates activities of cooks and workers engaged in food preparation
  • checks the quality of raw and cooked food products to ensure that standards are met
  • assists in determining how food should be presented and creates decorative food displays

Job Criteria

Experience

No experience required


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