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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $95,000.00 - $131,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
bonus eligibility
Employee Discounts
Career development opportunities
Job Description
SLS Hotel a Luxury Collection Hotel Beverly Hills, located in the vibrant city of Los Angeles, California, is a distinguished member of Marriott International's Luxury Collection portfolio. This establishment exemplifies luxury hospitality, combining the rich heritage of unique architectural design and exquisite service to provide guests with memorable experiences. Situated at 465 S La Cienega Blvd, SLS Hotel offers a dynamic, high-end environment featuring elegant guest rooms, exceptional dining options, and a commitment to personalized service that reflects the culture and charm of Beverly Hills. As part of the Luxury Collection, this property stands out by delivering authentic experiences that... Show More
Job Requirements
- High school diploma or GED
- 6 years experience in culinary, food and beverage, or related professional area
- or 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major
- 4 years experience in culinary, food and beverage, or related professional area
- ability to lead kitchen operations
- strong communication and interpersonal skills
- knowledge of food safety and sanitation procedures
- capability to manage budgets and controllable expenses
- experience supervising and training staff
- capacity to develop and maintain kitchen standards and procedures
- commitment to providing excellent customer service
- ability to handle guest complaints and feedback
- proficiency in employee performance evaluation and discipline processes
Job Qualifications
- High school diploma or GED with 6 years of relevant culinary or food and beverage experience
- or 2-year degree in Culinary Arts, Hotel and Restaurant Management, or related field with 4 years of relevant professional experience
- strong leadership and team management skills
- excellent interpersonal and communication abilities
- proven ability to manage budgets and control expenses
- knowledge of food safety and sanitation standards
- experience in menu development and food presentation
- ability to provide exceptional customer service and resolve guest issues
- competency in staff training, coaching, and performance management
- proficiency in coordinating multiple kitchen and dining operations
- familiarity with purchasing and inventory control processes
- capacity to lead by example and maintain high standards
Job Duties
- Provides direction for all day-to-day kitchen operations
- understands employee positions to perform duties or determine replacements
- provides guidance and sets performance standards
- utilizes interpersonal and communication skills to lead and influence others
- encourages mutual trust and cooperation among team members
- ensures property policies are administered fairly and consistently
- reviews staffing levels to meet guest service and financial objectives
- establishes open and collaborative relationships with employees
- solicits employee feedback and addresses concerns
- supervises and coordinates cooks and food preparation staff
- demonstrates new cooking techniques and equipment to staff
- develops and implements purchasing and receiving guidelines
- establishes performance, budget, and team goals
- communicates importance of safety procedures
- manages controllable expenses including food cost and supplies
- participates in budgeting processes
- enforces brand's safety standards
- provides direction for menu development
- monitors quality of raw and cooked food
- creates decorative food displays
- ensures compliance with food handling and sanitation standards
- maintains required food handling certifications
- prepares and cooks various foods
- supports exceptional customer service behaviors
- coaches individuals to improve guest service
- manages daily operations to meet customer expectations
- demonstrates leadership in guest hospitality
- interacts with guests for feedback
- handles guest problems and complaints
- empowers employees to provide excellent service
- reviews guest satisfaction data for improvements
- identifies developmental needs and coaches staff
- ensures fair employee treatment
- trains kitchen associates in cooking and presentation
- administers performance appraisals for managers
- collaborates with Banquet and Catering departments
- observes and provides feedback on service behaviors
- manages employee discipline and documentation
- communicates effectively with executive teams and staff
- analyzes information and resolves problems
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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