Executive Security Concierge

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee Discounts
wellness programs

Job Description

Axon is a renowned technology company that specializes in creating cutting-edge solutions to enhance public safety and justice. The company is widely acclaimed for its innovative ecosystem of devices and cloud software aimed at protecting life and improving community well-being. With a mission that deeply resonates across society, Axon is dedicated to addressing some of the most critical safety challenges through advanced technology while fostering a workplace culture built on collaboration, candor, and care.

Axon operates in a fast-paced and dynamic environment, emphasizing the importance of teamwork and diverse perspectives. The company values each employee's contributions, encourages professional growth, and aims to make a meaningful impact on society at large. Working at Axon requires an individual who is passionate about making a difference, ready to take ownership of their role, and eager to engage in a mission that truly matters.

The Executive Security Concierge position at Axon is an exceptional opportunity for professionals who excel at blending security expertise with top-tier hospitality. This role is highly visible and critical, serving as the first point of contact for guests, clients, employees, and high-profile executives arriving at Axon's facilities. The Executive Security Concierge is entrusted with delivering a refined, white-glove arrival experience that balances polished service with rigorous security protocols. The individual in this role projects confidence, discretion, and professionalism, ensuring that every interaction with visitors feels intentional and effortless while maintaining uncompromising control of the environment.

This role demands a unique combination of elevated hospitality skills and disciplined security execution. The Executive Security Concierge is responsible for setting the tone of safety, security, and customer service from the moment visitors arrive. In addition to welcoming guests warmly and personally, the concierge anticipates their needs and ensures seamless entry and navigation through secured spaces. Security duties include managing access control, verifying credentials, and monitoring for any security anomalies or irregularities with utmost precision and discretion.

Emotional intelligence and discretion are paramount, especially when engaging with high-profile guests and company executives. The role requires balancing warmth and authority, adapting communication styles to different situations, and maintaining confidentiality at all times. The Executive Security Concierge also maintains full situational awareness of the physical environment and coordinates effectively with internal teams to ensure smooth operations and quick response to any incidents.

Axon values individuals who take pride in their work and are committed to delivering experiences that guests and clients remember as polished, professional, and next level. The company fosters an inclusive culture where all employees are empowered to contribute to safety and justice innovation while promoting equity and diversity. Axon encourages applicants who are excited about the mission but may not meet every single listed qualification to apply, reflecting its commitment to building diverse teams and long-term success.

Job Requirements

  • Background in security, hospitality, or related field
  • experience with access control and security operations
  • excellent interpersonal and communication skills
  • professionalism and discretion
  • high situational awareness
  • ability to work independently and maintain composure
  • legal eligibility to work in a firearms environment if applicable

Job Qualifications

  • Background in security, hospitality, or high-end client service
  • strong understanding of access control and security operations
  • exceptional interpersonal and communication skills
  • high level of professionalism and discretion
  • situational awareness
  • ability to operate independently while maintaining composure

Job Duties

  • Establish a commanding yet refined security presence
  • deliver a white-glove arrival experience
  • execute security protocols with precision
  • operate with discretion and emotional intelligence
  • own the environment
  • manage access control and visitor verification
  • coordinate with internal teams

Job Criteria

Experience

Mid Level (3-7 years)


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