Executive Receptionist

The University of Minnesota, Twin Cities (UMTC) is one of the largest and most respected public research universities in the United States. Located in the vibrant metropolitan areas of Minneapolis and St. Paul, UMTC offers diverse undergraduate, graduate, and professional programs with opportunities for extensive study and research. The university benefits from strong partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations. These partnerships enrich the student experience and extend opportunities beyond the classroom into real-world collaborations. Recognized consistently by Forbes as a Best Employer for Company Culture (2026), Best Employer for Women (2023), and Best Employer by State (2022-2026), the University of Minnesota prides itself on its inclusive and supportive environment. The institution has also earned accolades for employee appreciation and work-life flexibility, demonstrating its commitment to the well-being and professional growth of its employees.

The Executive Receptionist for the Office of the President is a vital role responsible for serving as the first point of contact for all visitors, faculty, staff, and stakeholders who engage with the university's top administration. This position requires exceptional customer service skills in person, over the phone, and through email correspondence. The Executive Receptionist supports the President’s staff by ensuring operational efficiency within the office, including managing office supplies, maintaining functional technology systems, coordinating security and building access, and keeping the office environment professional and welcoming. Acting as a liaison with university departments such as University of Minnesota Police Department (UMPD) and Facilities Management, this role also helps maintain building security and oversees maintenance needs.

This role demands a high degree of organizational acumen, as the receptionist schedules and coordinates the President’s daily itinerary, prepares office materials ensuring accuracy and consistent formatting, and assists with project support and event coordination, including hospitality planning for events at Huntington Bank Stadium. The Executive Receptionist plays a critical role in ensuring that the President and senior leadership remain informed, prepared, and on schedule. Working Monday through Friday from 8am to 5pm, with a hybrid work mode on Fridays, this position requires flexibility, a proactive mindset, and a collaborative spirit while also being able to work independently with a high level of initiative.

The ideal candidate will have a strong background in administrative support and customer service, proven skills in using Microsoft Office Suite, Google Workspace tools, Zoom, and electronic calendaring systems. Experience handling confidential information with discretion and working effectively in a fast-paced, deadline-driven environment is essential. A welcoming and professional demeanor, combined with excellent interpersonal, oral, and written communication skills and the ability to manage competing priorities, will ensure success in this dynamic role. This position is a unique opportunity to contribute to one of the nation’s leading research universities while enhancing the operational excellence of its highest office. Note that this role is not eligible for H-1B or Green Card sponsorship and does not offer a STEM OPT training program.